We had to return it. After one week, the bagels and toast didn’t pop up anymore. Burnt the bread and set off the smoke alarms. We are waiting to see if this one works.
Very uneven toasting, one side dark and one side light. Not all of the heating elements get hot. This was the very reason I bought this toaster and junked the old one! Seems to be a common issue with all brands after looking at reviews.
Very disappointed. My previous two toasters were Cuisinart and, for the money, they did a decent job. The older versions lit up when you plugged them in and were much more substantial. This model is poorly made. I have no other description for it. It's not steady or sturdy and the cord is impossible to wrangle. The top has a deep well around the slot openings and crumbs not only find their way in there, but they also actually fall out of the bottom of the toaster. We keep our toaster under the cupboard while not using and the shelf is full of crumbs. The toaster I received had scratches. I'm actually going to the basement to retrieve my old Cuisinart toaster.