I bought this toaster to replace one I had for about 40 years. I chose Cuisinart because of the name and reputation of the company. When I received it, I recycled the packaging and put the toaster on my kitchen counter. A few days later I tried to make a slice of toast. The toaster lever would not stay down. Then I tried holding the lever down. The toaster did not even get warm……no heat at all. I tried plugging it in several outlets. Still nothing. I tried to return it but that was a complete customer service nightmare. I was so disappointed, frustrated and upset. I couldn’t spend anymore energy on it so I put it in the trash. I bought a Black + Decker .
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 20, 2023
We are sorry to hear about your experience with your Cuisinart 2 Slice Compact Plastic Toaster (CPT-122). Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Does not toast, both sides, evenly, one side, toasted and one side half toasted.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart 2 Slice Compact Plastic Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
When it comes to toasters, they have 1 job. To toast. This unit does heat up, and will toast your bread or bagel ok. The self-centering wire compartments don't always work in centering what you are toasting. The heating elements work ok. Overall, the unit works, but the construction is subpar.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 21, 2023
We are sorry to hear about your experience with your Cuisinart 2 Slice Compact Plastic Toaster. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com