Well, it works, unlike my last 30 year old toaster. It's lightweight and compact. Those are the good things. The failures follow: - Toasts only one side of the slice of bread. - Cord storage is insane. Takes about 5 minutes and cord is too short to wrap around the toaster and be done. You need to wrap the cord around an oblong piece on the bottom of the toaster. This means any crumbs spill out. It takes several minutes to wrap the cord around the oblong shape and 4 prongs which are too short to handle two wraps of the cord. Storage of the plug is then another rather odd step of wrapping the cord under a hook-shaped protrusion so that the plug sticks out of the side. Why can Oster who makes my small, compact hand mixer, use a push-button retractable cord and Cuisinart can't figure out how to do it for a toaster, a much larger item? This cord wrapping is absolutely moronic. Please deal with your design team to come up with a better method.
- This morning when preparing the toaster for storage, a plastic piece fell out/off and I have no idea where it goes.
I think I'm going to return it to Amazon and find another brand.
Written by a customer while visiting cuisinart.com
This toaster was a replacement for one that suddenly died, so I was kind of in a hurry and I should have shopped around more. It is very light weight (plastic) and does the job just fine, but a couple things are different from my old one: the 'cage' that holds the bread is not very deep, so larger pieces are unevenly toasted. There are no 'beeps' - my old one beeped when it was done and it popped up all the way; this one has no sounds and it simply released the locking lever, but does not raise up the bread.
Written by a customer while visiting cuisinart.com
Bought based on NYTime wirecutter review. We returned one toaster as it really was uneven. The replacement did better but after two months, it is toasting unevenly. If you take bread slice from frig, you have to put it on defrost and then again on toast. Things like bialys or uneven slices will burn quickly in thinner areas. spring to raise toast so you can grab it could lift higher. Overall, it is ok but not great.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com