Customer reviews from whirlpool.com
Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White-on-White
Average customer rating
4.6
(4,659 Reviews)
Rating breakdown 4,659 reviews
5 Stars
3,152
4 Stars
1,173
3 Stars
192
2 Stars
64
1 Star
78
95%of customers recommend this product.
(
4,307 out of
4,551)
Customer Reviews for Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White-on-White
Customer Rating
1
Disappointed - After 4 Years of Use Not Working
on April 29, 2021
Posted by: Conscious
from Utah
This microwave works intermittently at best. Have to shut the door just so to make it work and even then it stops mid way through a timed session. Hard to believe appliances are being built to work for less than 4 years. So disappointing that I have to put this much material into a landfill and purchase a new one - if this was not a rental home I would eliminate microwave use entirely.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, April 30, 2021
Hey Conscious, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Value, Easy Installation
on October 1, 2021
Posted by: KellyF
from Charlotte, NC
[This review was collected as part of a promotion.] Our first microwave came with the house 8 years ago, and sadly it died recently. The new one was a great value (better than I expected) - not expensive at all in my opinion. But best was the easy installation - it took us like 20 minutes with only two people. I was VERY impressed and extremely happy to have our microwave back in business.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very loud
on April 5, 2023
Posted by: Blanca
from DFW, TX
[This review was collected as part of a promotion.] Started having issues with it about a year after purchase. LED display fades in and out. Sometimes it beeps when it’s done sometimes it doesn’t. Still works otherwise.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 5, 2023
Thank you for sharing your insights with us, Blanca. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 296628.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com