Customer reviews from whirlpool.com
Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White-on-White
Average customer rating
4.6
(4,659 Reviews)
Rating breakdown 4,659 reviews
5 Stars
3,152
4 Stars
1,173
3 Stars
192
2 Stars
64
1 Star
78
95%of customers recommend this product.
(
4,307 out of
4,551)
Customer Reviews for Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White-on-White
Customer Rating
2
Not recommended
on February 12, 2014
Posted by: Anonymous
from Calabash, NC
This microwave came with a brand new home and died after only 2 years. We have never had a microwave fail in such a short period of time.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works good, BUT...
on July 19, 2018
Posted by: Olafur
from New York, NY
Gender:Male
This unit is in our kitchen for many years. It is powerful and works well. However: Whenever I cook on the stove below, an automatic fan goes on and is so noisy it is hard to talk without shouting. This makes cooking incredibly unpleasant as it is like having some noisy motor running right near my face. I cook every night and this is my only issue with this microwave. Any way of turning the auto NOISY fan off would be greatly appreciated for the sake of my sanity.Thank you
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product.
on September 26, 2018
Posted by: peter521
from Cary, NC
Gender:Male
[This review was collected as part of a promotion.] This microwave is good for over the range.
This unit has strong fan to ventilate.
Also, the light is pretty decent and right fixture to make bright for the cooking area.
Easy to use and strong for warm cold pizza and cook some microwavable food.
This unit has strong fan to ventilate.
Also, the light is pretty decent and right fixture to make bright for the cooking area.
Easy to use and strong for warm cold pizza and cook some microwavable food.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works good buy one issue
on October 5, 2018
Posted by: Aksilentsoldier
from Colorado Springs
Gender:Male
The under lighting buld burned out. Wanted to replace it with an LED light for energy efficiency. But now its on all the time and has three light levels with the LED installed. The off setting has the lowest level but is not "off". Why the manufacturer designed it to have constant power supplied is beyond me. For standard incandescent bulds it likely wasnt enough to make it glow but there is enough to power the LEDs.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not Good!
on February 3, 2019
Posted by: linda1230
from meriden, ct
Gender:Female
I purchased this over the range microwave and it worked for a short time but now it is at the point that if it does run it is extremely loud and does not heat anything up. The light does not work either. The only thing that works on this microwave is the fan. Well I'm glad one thing works on it. I would definitely not recommend this product for anything other than an ornament over my stove. Thankfully my neighbor gave me a microwave to use that isn't Whirlpool. So much for extra counter space!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, February 4, 2019
We're sorry to hear about the problem with the Microwave, linda1230. We would be glad to review the problem with you. We ask that you email us at Whirlpool_reviews@Whirlpool.com with the model and serial number as well as your contact information (street address and best contact telephone number) and the Review ID. We also ask that you provide us with a brief description of the problem. Thank you for the review!
Whirlpool® Social Care Team
Whirlpool® Social Care Team
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product overall.
on March 5, 2019
Posted by: RGII
from St. Louis, MO
Gender:Male
[This review was collected as part of a promotion.] We have been using this microwave for over 3 years and it is works as you would expect. It has plenty of power and the extractor and overhead lamp work quite well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Door latch issue
on March 1, 2020
Posted by: Nic789
from Calgary, alberta
I bought my new condo three years ago. Very disappointing to note that the built in microwave which is only used a few times a week has issues with it's door latch/sensor. Effectively this issue makes the appliance useless. With the door latch issue microwave can operate with the door open. Very dangerous. Research this evening shows me that door latch is a known issue for this model. Very disappointed in the lack of quality.
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , September 11, 2020
Hello, Nic789!
We are so very sorry to hear that you have been having problems with your microwave. Thank you for reaching out to us and letting us know about these issues. It is never our intention to leave a customer feeling unsatisfied with our appliances, and for that, we sincerely apologize. We are ready and willing to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 229755127. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
We are so very sorry to hear that you have been having problems with your microwave. Thank you for reaching out to us and letting us know about these issues. It is never our intention to leave a customer feeling unsatisfied with our appliances, and for that, we sincerely apologize. We are ready and willing to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 229755127. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
Written by a customer while visiting whirlpool.com
Customer Rating
3
WMH2175XVB
on April 16, 2021
Posted by: Ronald
from Columbia, Missouri
Generally happy until plastic door developed a crack at the bottom left side. Unit is about 11 years old. Do not believe I will purchase another microwave with a plastic door regardless of company.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com