Customer reviews from www.blueair.com
Blueair - HEPASilent Air Purifier
Average customer rating
4.8
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
36
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
36 out of
37)
Customer Reviews for Blueair - HEPASilent Air Purifier
Customer Rating
3
Noisier than expected
on November 24, 2013
Posted by: Chris
from Los Angeles, CA, United States
Gender:Male
I have an Austin Air unit that's been running continuously in my studio for two years. I wanted something quieter for my bedroom, so I went with the Blueair 403. When new, the Blueair was indeed extremely quiet on the lowest two speed settings. After about three months of continuous use, the fan has developed some annoying noises, nothing major that would warrant service, but enough to no longer be considered all that quiet. It's now on-par with my Austin Air, and I actually prefer the even sound of the Austin as opposed to the vibrating sound of the Blueair.
One other drawback is the INTENSE blue LED light on the Blueair. Not good for a bedroom at night! There are no casters for rolling the unit to a new location (it's pretty heavy). I'm not sold on the form factor either. It works well in some locations and not so great in others. The Austin Air, on the other hand, has no lights, has casters, and is a nice square shape.
Actual build quality of the Blueair is quite good. I have yet to exchange filters (not yet reached six months) so I can't comment on that. Six month intervals does seem excessive though.
Response from www.blueair.comBy Blueair, Customer Service, November 26, 2013
Hi Chris,
Thanks for your feedback. We always like to hear our customers' thoughts so we can keep improving for you. I'm sorry to hear your air purifier started to make noise and would like to work with you to fix it as you should be benefiting from our HEPASilent technology! Additionally, we have a solution for the blue LED light. Please call us at 888-258-3247 so we can help you out.
Thanks for your feedback. We always like to hear our customers' thoughts so we can keep improving for you. I'm sorry to hear your air purifier started to make noise and would like to work with you to fix it as you should be benefiting from our HEPASilent technology! Additionally, we have a solution for the blue LED light. Please call us at 888-258-3247 so we can help you out.
Written by a customer while visiting www.blueair.com
Customer Rating
5
Easy, simple and powerful
on October 31, 2013
Posted by: Samster
from Chicago, IL
Gender:Female
I couldn't be happier with my purchase. When it arrived to my home all I had to do was plug it in, turn the knob to the lowest setting and walk away. I can sleep easier knowing that it is keeping me and my family breathing safely.
I would recommend this to a friend!
Response from www.blueair.comBy Customer Service, February 11, 2015
At Blueair, we love to hear how we are able to help people! Thank you for sharing!
Written by a customer while visiting www.blueair.com
Customer Rating
4
Very Quiet
on November 20, 2013
Posted by: edso33
from Boston, MA, United States
Gender:Male
I bought the 403 last year and am pleased with the overall functionality of the product. Replacing the air filter is extremely easy and it is completely quiet and has some sound when the unit is set to the highest level. I live up in the second floor of a home basically an attic with a tremendous about of dust so I need to run it at the highest speed when I am not home. Overall I am pleased with the product.
I would recommend this to a friend!
Response from www.blueair.comBy Blueair , Customer Experience, May 10, 2016
Thank you for the great review! Glad to hear that you are pleased with your purifier.
Written by a customer while visiting www.blueair.com
Customer Rating
5
An excellent air purifier
on November 20, 2013
Posted by: Dani
from Corrales, NM
Gender:Female
We've been using the Blueair in our bedroom and in my husband's office for several years now. It's not only effective at keeping our air free of dust and dog hair (3 German Shepherds, and they all sleep in the bedroom), but it is wonderfully quiet. We would not switch to another air purifier for anything!
I would recommend this to a friend!
Response from www.blueair.comBy Blueair, Customer Service, November 26, 2013
Hi Dani,
3 German Shepherds, wow! Glad to hear that your Blueair air purifiers are helping! We appreciate your loyalty and thanks for your review.
3 German Shepherds, wow! Glad to hear that your Blueair air purifiers are helping! We appreciate your loyalty and thanks for your review.
Written by a customer while visiting www.blueair.com
Customer Rating
5
Awesomely Quiet
on November 20, 2013
Posted by: Domnica
from Toronto, ON, Canada
Gender:Female
I have been using my Blueair air purifier for several years now without any issues of any sort; it is one of the best clean air investments I have ever made for my home. It operates in my bedroom because my cats (whom I am allergic to) sleep there too. It is awesomely quiet and that is an extremely important feature to me as I am a very light sleeper. I cannot imagine having a good night's sleep without it. When it finally wears out, I will replace it by another Blueair product, without question.
I would recommend this to a friend!
Response from www.blueair.comBy Blueair, Customer Service, November 26, 2013
Hello Domnica,
Thanks for sharing your thoughts with us! We always love to hear when people experience better sleep and allergy relief as it is our mission to bring everyone cleaner, healthier air! If we can ever be of assistance in the future, please don't hesitate to contact us at 888-258-3247.
Thanks for sharing your thoughts with us! We always love to hear when people experience better sleep and allergy relief as it is our mission to bring everyone cleaner, healthier air! If we can ever be of assistance in the future, please don't hesitate to contact us at 888-258-3247.
Written by a customer while visiting www.blueair.com
Customer Rating
5
Clean air above Broadway
on November 21, 2013
Posted by: cheri
from New York, NY, United States
Gender:Female
Changing the filter reveals all the grunge I didn't breathe, which is comforting. I'm not a smoker, but use the smokers filter to remove smells & fumes. Love it!
I would recommend this to a friend!
Response from www.blueair.comBy Blueair , Customer Experience, May 10, 2016
Glad to hear that you are seeing and feeling the difference! If you ever need additional protection due to exhaust or fumes in your environment, consider the SmokeStop filter designed to capture these particles with a layer of activated carbon.
Written by a customer while visiting www.blueair.com
Customer Rating
5
So glad to have this
on November 21, 2013
Posted by: DHolbert
from Dallas, TX, United States
Gender:Female
I've had this sleek machine for several years and think it is just wonderful. Blue Air is a great company with the added benefit of having the filter club so I don't have to keep track of when to change the filter.
I would recommend this to a friend!
Response from www.blueair.comBy Blueair, Customer Service, November 26, 2013
Thank you for the review and being a loyal filter club member! Please call us at 888-258-3247 if we can be of any assistance in the future.
Written by a customer while visiting www.blueair.com
Customer Rating
5
Very quiet!
on November 22, 2013
Posted by: DuaneH
from Castle Rock, Washington
Gender:Male
I bought a 400 series air purifier for my mother approx. three years ago and it has worked flawlessly. She was unable to sleep at night, but now can get a good nights sleep due to the air purifier. Quiet and efficient!
I would recommend this to a friend!
Written by a customer while visiting www.blueair.com