Customer Reviews for GE Profile - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
2
Controller panel failed
on October 12, 2023
Posted by: Smagee17
from Tampa Fl
Controller Controller panel failed—apparently a common problem. and Assurant warranty team said the replacement part is not acailable
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Sylvia@GEAppliances, GE Appliances, October 13, 2023
Hi,
We appreciate your review for this vent hood. We're sorry to hear that the control panel failed, and we'll make sure our product and quality teams have your comments to improve future models.
Please let us know if you have any questions. We're always happy to help.
I am very disappointed in a supposed "high end" Profile product failing in 1.5 years. I had much better expectations for paying "extra" for GE products
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
3
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 29, 2023
Hi,
We're sorry to hear the vent hood stopped working. This isn't the seamless experience you deserve, and we're committed to getting you the help you need.
Please schedule service with one of our qualified technicians by calling 1-800-432-2737 or visiting the link below:
We're confident our technicians can resolve this for you. Thanks again for sharing and please let us know if you have any more questions. We're always here to help.
This wall vent was the top choice among my 3 daughters, not only is it beautiful< i love the memory button, all controls go back to the last settings you've used!
This 36” hood looks great and works great. There are two light settings and four blower settings plus a memory function. Ours is vented to the outside. We installed it ourselves, which was a bit tricky, but ok with two people.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 24, 2023
Hello there,
We are thrilled that you’ve been enjoying the attractive appearance and fantastic function of your new hood! Proper ventilation can be incredibly important, and having a hood that looks good while performing well can help make cooking a much more pleasant experience. We truly appreciate you taking the time to leave us your feedback and please feel free to reach out with anything you may need. Have a great day! -MichaelB@GEA
This is a first for us. We had a recycle hood on every stove/oven before. We went through a remodel and punched a hole in the roof so that the air is totally rememoved. We were pleasently surprised at how quiet it was on low, and out much grease is captured in the screen. We make it a point to remove the screen once a week and have it washed in our GE dishwasher. Definitely a plus to our kitchen.