Customer Reviews for GE Profile - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
1
Nice Looking Poor Quality
on October 22, 2024
Posted by: Jeff0M
from Philly, PA
Bought this brand new less than two years ago, we went for GE profile because its brand reputation.
A few days, the blower motor went dead. Now we have a fully remodel kitchen facing yet another challenge to redo... How could a simple product like this fail in 2 years!!!
Don't buy this.
Features
5
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, October 23, 2024
We'd like to assist you with your chimney hood motor going dead. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
As others have noted, the there is a known issue where the damper falls into the moving blower motor and binds the motor. The motor is more expensive to replace than the entire unit cost new. The worst part is that we bought this model because of the unique curved vent hood. We paid to have tile custom installed to match that shape over our cooktop. Now we're faced with either spending a huge sum of money to replace the blower, or get an entirely new unit and have the tile redone.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, August 20, 2024
We're sorry to hear that your motor stopped working. This is certainly not the experience we wish our consumers to have. We recommend replacing the unit.
Powerful exhaust vent hood, so far works great. Bright light, covers the whole cook top surface. Like the sleek design, looks great for my kitchen remodel.