Customer Reviews for GE Profile - 36 inches - Convertible - Island Range Hood - Stainless Steel
Customer Rating
5
Great Looking
on August 16, 2016
Posted by: smoothskin
from Houston, TX, United States
I bought this one month ago and only saw a picture. It looks some much better installed than what the picture showed. It has great features and has operated just like the reviews I read said.
1. Instructions don't tell you that the horizontal support should always be placed in the middle (midway chimney). 2. Instructions also don't tell you that Iower vertical supports are stainless stell, and that there is a thin film of protection that needs to be removed. 3. Upper duct covers are hard to hang because tabs on edge of duct covers are too hard to measure up and go into 6 notches on duct cover support.
My only complaint is the hood hangs too low. Constantly hitting my head on the corners and have to bend down to use back burners. Wanted to return it to the store but a 30% restocking fee since it was a special order. So basically I'm stuck with it. My ceiling height is 8 ft; this hood should do not be designed for a ceiling height below 9 ft. I would not recommend this for that reason. Other than that, it's great
We had this product installed a couple of weeks ago and are very happy with it. We have an island cooktop and open kitchen/dining/living room so it was important to get a hood that was both visually appealing and not overpoweringly loud when in use. On the first 3 settings, it's not too bad. The 4th setting is pretty loud, but we don't use it often. It greatly reduces the greasy steam and any smoke that would otherwise float up to our ceiling and cabinets and stain them. It also helps reduce cooking odors. Highly recommend!
Pros: Two position lights are bright and the fan works well at any speed you choose to use -- overall appearance is really nice. Does exactly what it is intended to do.
Cons: Beware; standard ceiling height in most homes is 8' and your installation height will be 24" maybe 25" PERIOD. To have any flexibility on choosing the height above your cooking surface your ceiling has to be 8'5" to 9'5".Unit requires 8" duct but try to fit that in between 2x10 ceiling joists after you mount the 2x4's required for support (yes I know that one of the supports COULD HAVE been modified to make it work but I'm going by the manufactures instructions). Instructions also say you can transition to a 3 1/4 x 12" duct but the manufacture doesn't sell it and I only found one place in the U.S. that had the 3 1/4 x 12 wall cap required to vent it outside because standard for everything is 3 1/4 x 10" ( so it was expensive).According to page 9 of the instructions IF you do install the 3 1/4 x 12" wall cap with damper it alone will have used up 75' of the 100' max duct length allowed so take that as a big WHOA also. The supplied screws are of very poor quality (all 70 of them). Attaching the upper duct covers to the duct cover support is very difficult because the 6 tabs are small and when one side slid in place the other side didn't -- it became a frustrating game for the two experienced contractors.
Life is an education and you may get one once you buy this Island Chimney Vent Hood before you consider all of the above.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy MeganatGE, GE Appliances, March 9, 2016
Hello,
This is Megan at GE Appliances. I am sorry to hear that you had a difficult time with the installation of this range hood. We are happy to pass this feedback along to our Product Team for review. We appreciate you taking the time to write to us regarding this issue. Thank you for your feedback and please call us at 1-800-626-2005 should any questions/concerns arise.