Customer reviews from lg.com
LG - 24.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.4
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
43
4 Stars
12
3 Stars
6
2 Stars
2
1 Star
3
85%of customers recommend this product.
(
55 out of
65)
Customer Reviews for LG - 24.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
5
Love It
on August 12, 2010
Posted by: Helski
from South Florida
We compared a lot of refrigerators before deciding on this one. I love all the storage space and the ability to get water and ice through the door.The little shelf to place glass or jug on when getting water and push button to dispense water is convenient. The built in water filter is great. No more buying all the bottles of water. The cheese drawer is so big a large pizza box fits in it. The separate drawer in the freezer is easy to store items most frequently used.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Fridge!
on September 21, 2011
Posted by: milk
from Central Coast, CA
This product is great, there is a lot of space and it looks great. The only design flaw is the drip dish under the ice/water dispenser slowly builds up with hard water deposits, and since it is plastic... it is very hard to keep clean even with vinegar and water clean up. I've only had it for about a year now and it's already discolored beyond cleaning.
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Irene Met Her Match
on October 2, 2011
Posted by: GibsonRocker1951
from South Dennis, MA
Two years ago, my wife and I purchased an LG refrigerator, Model LFX25975ST/01, serial number 907KRAT01744, with a bottom drawer freezer and french doors on top. Thanks to Hurricane Irene, my wife and I lost electricity from 10:45AM Sunday through 9:30PM Thursday, 5 ½ days. We had taken some precautions with the expectation that we might lose power (we dropped the freezer to -2 and stocked up on ice for our camp cooler), but we did not suppose that it would take that long for N-Star to get us back on-line.
Upon losing power, we moved the essentials to the camp cooler with ice, but left the majority of food in the freezer and the refrigerator, and left the refrigerator and freezer untouched for the duration. When power was restored, we found that the food in the freezer was still frozen solid and the food in the refrigerator compartment was still cold and viable. Even a bowl of ice placed in the refrigerator as a precaution was ice-water on Thursday. We lost a few things from the camp cooler due to water saturation. However, none of the food in the freezer compartment had thawed, and none of the food in the refrigerator was spoiled or had any hint of spoiling. IN the long run, the LG refrigerator saved us considerably because we did not have to replace spoiled groceries or spend time cleaning out for spoiled contents.
Our compliments to LG. A few weeks ago, when our KitchenAid dishwasher went bottom up for the 3rd or 4th time, we felt confident enough in your products to buy our new LDF6920ST dishwasher, of which we are anticipating many years of dependable service.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
It is a great Product
on October 26, 2017
Posted by: Carl 17
from Fort Lauderdale, FL, United States
[This review was collected as part of a promotion.] I just love the space it have and it look's very good.
Pros: Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
on March 17, 2021
Posted by: ross53545
[This review was collected as part of a promotion.] the ice maker is horrible. the ice freezes and leaks over the floor
Quality
1
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 18, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: MB28
from Newark DE
Verified Purchase:Yes
I received the fridge with a house purchase. The ice maker stopped working and I called the help line. The woman that answered went above and beyond to help me. She had me text her pictures when we first could not get to the heart of the problem. She went and asked others in the call center for their advice and we finally got to the reset button. The problem was fixed. She was incredible. I was so appreciative. I have told many people how good she was.
Thank you
Thank you
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Paula Marie
from Sun City, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased the refrigerator two months ago and am 5 star happy!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kim buck2
from Crystal Beach. Tx
Verified Purchase:Yes
Since we have owned this product we have had problems with the ice maker. Even after an attempted fix. Hard to understand that man has visited the moon more than once and future plans for Mars but LG cannot engineer. design and produce an ice maker that works properly. Disappointing.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
3
Value
2
Response from lg.comBy Sandy, Social Media, April 4, 2022
We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
2 out of
2)
Features
5
Quality
5
Value
5