Customer reviews from Samsung US
Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Average customer rating
4.4
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
65
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
8
82%of customers recommend this product.
(
67 out of
82)
Customer Reviews for Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Customer Rating
1
Not impressed
on April 19, 2011
Posted by: soylent10
Disappointed in this product. Looks good, works bad.
It stinks, literally.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Best Washer Ever
on April 28, 2011
Posted by: Samlover
from Frisco, TX
Expertise:Intermediate
This washer is one of the best purchases I have ever made. The first thing we noticed is that there is hardly any lint in the dryer, as the washer is not tearing my clothes like my old unit did. Another thing I noticed is that it "renewed" some of my sweaters that had begun to look worn and aged. After washing them, they looked new again. The other great benefit is that after spinning so fast, the loads do not spend nearly as much time in the dryer, usually only 15-20 minutes.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on May 13, 2011
Posted by: tmoody
from League City, TX
Great product! I do not normally like to do the laundry, but now I do!! I like to do the laundry, but don't like folding!!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
good
on June 29, 2011
Posted by: Hai2shop
from MA
Expertise:Intermediate
Product is good,Easy to operate different Options to wash especially handwash and Delicates are good
Pros: Bright display, Inexpensive, Durable, Realistic color
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome!
on August 31, 2011
Posted by: gtn2004
from Ft Worth
Expertise:Intermediate
First Samsung but not first front loader. works great!
Pros: Durable
Cons: wish it had wifi alert lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Has COMPLETELY RUINED my cloth diapers! Clothes dingy.
on September 1, 2011
Posted by: TexasMama
Expertise:Intermediate
I really wanted to believe the hype. I really wanted to fall in love with this washer. I really wanted to be in housewife ecstasy every time I did the laundry. Sadly. this washer has left much to be desired. I have tried so many settings and I just can't get clothes clean. If there is any kind of solid matter on clothing (like oatmeal from my 1yr old's breakfast), it will NOT come out. There simply isn't enough water. Our towels are dingy. I have used water softeners to help with the mineral build up to no avail. I can't really switch detergents because we cloth diaper and cloth diapers are finicky when it comes to detergents.
Speaking of cloth diapers, this machine doesn't get them clean enough. I did not head warning that front loaders were a poor choice for cloth diapers. As I said, I really wanted to LOVE this machine. I went against my better judgement because I really do LOVE my Samsung French Door Fridge and this was offered at a phenomenal price! In my 5 years of cloth diapering 3 different children, I have never had so many problems with staining, detergent build up, and failure to get the diapers actually clean. Use of the steam or deep clean settings has done nothing but disintegrate the cotton diapers! I have to replace ALL of them for the first time in 5 years.
The energy savings is worthless because I have to run the wash several times-sometimes up to FOUR OR FIVE- before being satisfied with semi-clean that it negates any saved energy or water per load.
It might be a great washer if you aren't a cloth diaper family, but if you are... I suggest you stay away from front loaders all together and get yourself a top loader. I haven't seen very good results with our clothing either though. I wish I had the same experience as everyone else.
One other thing. I do really love the child lock. However, the lock doesn't apply to the power button. So, my kids just push buttons until they find one that works- usually mid cycle. They turn the power off, then I have to restart the load all the way from the beginning with absolutely NO idea where in the cycle the wash was! I also wish there was a soak option and the cycles are too long. Takes over an hour to wash.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, child lock does not protect power button, doesn't get clothes clean enough, cycles too long, no soak cycle
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
This washing machine is the best!
on October 3, 2011
Posted by: LoveMySamsung2
Expertise:Intermediate
I bought this washing machine a year ago. It works great! Clothes come out clean and fresh smelling. The tune it plays is pleasant when the load is finished. The features are wonderful. This is the best washing machine!
Pros: Durable, excellent cleaning!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Year of use
on December 15, 2011
Posted by: Misterba
from SoCal
Expertise:Expert
Nice unit. I will never use all the features it has.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US