Customer reviews from Samsung US
Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Average customer rating
4.4
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
65
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
8
82%of customers recommend this product.
(
67 out of
82)
Customer Reviews for Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Customer Rating
5
Great Washer
on July 26, 2010
Posted by: AndyRooney
from Los Angeles, CA
I've had the washer for almost 3 months and it's been great. I've noticed a drop in my water and electric bills. Only regret is that I tried to save a few bucks and did not purchase the stand/pedestal and I have to bend over to get the clothes out of the washer.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Machine and LOW power usage
on February 8, 2010
Posted by: TwoMetreMan
from South-central TN
Expertise:Intermediate
We live totally off-grid, generating our own power from solar and wind, so we wanted a washing machine that used the least amount of power to provide the best wash possible. Research pointed us to this Samsung machine and we certainly have not been disappointed in our decision to buy one!!
I used a watt-meter to measure the amount of energy consumed in a regular wash and this machine is a real winner in that regard. It is very gentle with our power system! Add in the HUGE drum that takes a massive amount of laundry, the beautifully logical and clear control system, the great range of wash choices, the clean, attractive lines, the value-for-money price...
If you are in the market for a new washing machine, give this one some VERY serious consideration. It is a real winner! Excellent machine!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like the Vibration Control
on January 12, 2011
Posted by: lovetoread
from Midlothian, IL
Expertise:Beginner
Our laundry room is on the 2nd floor by the bedrooms and I would recommend this product for anyone who has a 2nd level laundry. I read Consumer Reports before I bought Samsung and I believe they steered me in the right direction. I did have a little problem with vibration when I did a large load of jeans on Extra High Spin as I had a towel on the top of the washer and it was on the floor when the spin was over. So now I use the high spin and haven't had a problem since. When the machine starts to vibrated you usually hear a little clicking and it adjusts itself. It might shake a little bit but nothing at all like a top loading washer does. I am well pleased with this washer so far and I hope it is very reliable since this is the first time I have ever had a top loader. I do wish the music was a little louder as sometimes I have trouble hearing the machine is done when I have the laundry room doors closed and the machine is so quiet you can't tell if it is on or off.
Pros: Bright display, good vibration control
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on June 5, 2011
Posted by: zdvirginia
Expertise:Intermediate
What a great product. We've had it about six months now and have ZERO complaints.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Out with the old - in with our new Samsung
on November 13, 2009
Posted by: arbeaumont
from Sand Springs, OK
Expertise:Intermediate
I am totaly amazed with our new washer and dryer! Our old washer and dryer was at least 15 years old and very outdated. Thank you Samsung for bringing the consumers an astonishing easy, no brainer washer and dryer that doesn't take a degree to figure out. Also the water and electrical savings is not only "green" for the enviroment but also my pocketbook.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
newly purchased washer
on January 21, 2010
Posted by: ddtwv
from New Haven, Wv
Expertise:Intermediate
We purchased this washer Jan 2010. So far we really like the looks, features and it is easy to use. We like the cycles available on this model and have only used a few so far. We have washed about 4 loads and it is sure different than an old conventional top load washer. Don't expect to see lots of water or suds like your old washer. We really hope to use less water, less detergent, and lower our electric bill. Great washer so far. If you purchase this washer, have someone deliver and set it up for you. It would be worth your money. This washer is very heavy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Washing Machine!!
on February 10, 2010
Posted by: pollys
from Gig Harbor, WA
This is our 3rd washing machine in 8 years. I decided to quit buying cheap machines and spend the money. I read many reviews about front loading machines and different brands before the big purchase. Samsung had the best reviews by far. I chose this model because it has every feature imaginable, some I haven't even used in the 4 months we've had it. The bedding cycle and sanitize cycle are my favorites. Our king size comforter fits and gets cleaned thoroughly. I work in a hospital so I use the sanitize cycle for my scrubs.
After every wash we use a small towel to dry off the inside of the door and inside of the rubber seal. Water does tend to settle in the rubber seal and, I am assuming, from other reviews can cause the mildew smell. I love this machine, I love doing laundry now. It is a quiet machine. I love the load sensing so I don't have to choose s-m-l load. I have nothing bad or negative to say about this machine. Thank you Samsung!! Now I just need the money to buy the matching dryer.
After every wash we use a small towel to dry off the inside of the door and inside of the rubber seal. Water does tend to settle in the rubber seal and, I am assuming, from other reviews can cause the mildew smell. I love this machine, I love doing laundry now. It is a quiet machine. I love the load sensing so I don't have to choose s-m-l load. I have nothing bad or negative to say about this machine. Thank you Samsung!! Now I just need the money to buy the matching dryer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Money Well Spent & Nice Clean Clothes
on February 11, 2010
Posted by: HarleyGal6160
from Fawn Lake, Shelton, WA
Expertise:Intermediate
I replaced a Whirlpool Cabrio top loading washer with this Samsung front load washer. The Whirlpool was purchased at the end of 2006 and paid a lot of money for it but it broke down 4 separate times.
My new Samsung washer get our clothes nice and clean and the ActiveWash and Steam sanitize great.
The only thing I've noticed is that the pre set washing takes a lot of time to run. Although you can set it to a quick wash and then it's not too long running. And I wonder if this will make my electric bill shoot up...
I have long haired dogs and cats and it gets a lot of their hair out.
I would highly recommend this product if you want a reliable good cleaning machine for the money, it's well worth it. And the chimes at the end of the cycle are a nice sound compared to the beeping.
Thank you Samsung for bringing clean clothes back into our llives....
Darcy from Fawn Lake SHelton, WA
My new Samsung washer get our clothes nice and clean and the ActiveWash and Steam sanitize great.
The only thing I've noticed is that the pre set washing takes a lot of time to run. Although you can set it to a quick wash and then it's not too long running. And I wonder if this will make my electric bill shoot up...
I have long haired dogs and cats and it gets a lot of their hair out.
I would highly recommend this product if you want a reliable good cleaning machine for the money, it's well worth it. And the chimes at the end of the cycle are a nice sound compared to the beeping.
Thank you Samsung for bringing clean clothes back into our llives....
Darcy from Fawn Lake SHelton, WA
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US