Customer reviews from Samsung US
Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Average customer rating
4.4
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
65
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
8
82%of customers recommend this product.
(
67 out of
82)
Customer Reviews for Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Customer Rating
5
Great features, great price, recommended highly!
on December 16, 2010
Posted by: pnap2
from portland, or
Expertise:Intermediate
I bought this washer with the matching dryer. The sales person recommended this over the Whirlpool set I was looking at because of the Direct Drive. Whirlpool has just started this feature and he wasn't sure if all the problems had been worked out yet. Also the Samsung set was priced a lot better! I bought these during a Veterans Day sale. When it was delivered, the delivery company had 9 sets to install that day, all the same models! So Samsung must be doing something right. I had my set stacked in my manufactured home. I thought I had measured twice to make sure they would fit nicely. Had to make some adjustments. The dryer cord connections are on the top left corner and trying to have the the 240 cord and the water drain hose reach in two opposite directions was quite challenging! My husband vented the dryer out the right side because of space issues behind the set and being able to open the back door and not block the heater too. It took extra time and expense but it did work eventually. The machine itself if wonderful. Can fit quite a load in it! We can even do king size bedding in it! We don't have to go to the laundromat and pay $7 just to wash one comforter! I've tried a few of the settings, hand wash and normal for now and it is GREAT! One thing I have noticed is with heavier items it will stop to rebalance itself when it's off balance. The direct drive is a blessing. I love the song it plays when the machine is done! Makes me want to do the laundry dance when I hear it! For the price, quality I would recommend this to everyone. I believe it will definitely save money, energy, water, soap, time in the long run. Enjoy this machine!
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE IT!
on December 18, 2010
Posted by: jnfrdavis23
After having a old top load washer, I'm in heaven with this washer! I hope it last for a very long time!
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome washer
on January 12, 2011
Posted by: Morbin
from usa
Expertise:Intermediate
For years was buying other brands,not anymore Samsung got it all right....Works perfect every-time...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Love the features, poor performance.
on February 8, 2011
Posted by: Sad2say
from Olympia
Expertise:Intermediate
I purchased a Samsung washer (WF419AAW/XAA) and matching steam dryer about a year ago. The washer leaks at the bottom of the front door (yes, I check the drain to make sure it's clear) and is extremely loud, shaking anything stored on top to the floor when it spins despite the vibration technology. I've make sure it's level. I'm sorry to say that I wish I would have kept my old front load Maytag set and had them repaired.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
on March 13, 2011
Posted by: cocobeans
SO FAR SO GOOD!!!! So very much better than our old maytag neptune. Gets clothes clean and smell so much better.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LoveIt!!
on March 17, 2011
Posted by: talmk
I got this washer in Nov. 2010. Saves a ton of time, water, and detergant. Gets clothes very clean. I would highly recommend this washer to anyone.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I so love my washer
on March 18, 2011
Posted by: Notissuedjustamilitarymom
from North Las Vegas, Nevada
Expertise:Intermediate
I am absoluetly loving my new washer! We hang a lot of our things to dry, so it is nice that everything comes out almost dry anyways. I love all the cycles. Have I used them all? NO. However I am thrilled with the bedding cycle. I have 3 children, and it can hold all 3 sets of linens and blankets in just one load! That is utter perfection in itself! As for the smell that I have read some talking about, I have had my set for over 3 wks now, and there is no odor in my washer. I do leave the door cracked when I am first done with laundry though! The only thing that I did not realize is that I really should have measured for size. I cut it really close!!
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! What a difference...
on March 20, 2011
Posted by: UserName2
from Newport News, Va.
Expertise:Expert
Replaced older Samsung Washer without VRT with this one. Washing is now a joy.
Pros: Built-in speakers, Bright display, Inexpensive, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US