Customer reviews from Samsung US
Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Average customer rating
4.4
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
65
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
8
82%of customers recommend this product.
(
67 out of
82)
Customer Reviews for Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Customer Rating
5
Thank Goodness!
on June 8, 2010
Posted by: RowC
Expertise:Expert
Being on a well requires me to regulate water usage on a daily basis during the "dry season". Using my old Kenmore Calypso more than twice a day would result in total water zappage - no water to do anything. Everything had to be planned around the wash. Bought the Samsung washer and dryer and now I can do all my wash when I want and still have plenty of water for other uses. Bought just the waster and dryer without pedastools but with them added recently, washing isn't a chore anymore! I love my washer and dryer so much that I'm buying glass front doors for the laundry area!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on February 20, 2011
Posted by: DanteMoi
from Conroe, TX
Expertise:Intermediate
We are very pleased with this washer and dryer set. It lives upto Samsungs reputation. Great product!!
Pros: Durable
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Who needs steam?
on March 31, 2011
Posted by: Soccerlaundryqueen
from Slater, Iowa
Expertise:Expert
When I first considered new washers, I couldn't, for the life of me, figure out why I would need the steam feature. I had never had steam before and my clothes came out just fine - didn't they? Then, I got such a deal on the Samsung Steam Washer, that I couldn't pass it up. Since then, I have used the washer almost every day, and I have used the steam feature almost every time I wash. What I had previously considered as clean didn't compare to the new clean. I didn't know I cared about how white my whites were until I got them WHITE with the Samsung Steam Washer! My latest laundry problems included 50 soccer uniforms that had gotten wet and moldy. Many were considered beyond help. I did load after load of smelly, moldy uniforms, using the deep steam feature. I then used the sanitize feature on the matching dryer and every single uniform came out fresh and clean smelling, with almost no trace of the mold. Other moms brought their son's uniforms to me to get the mold out, with great success. So, who needs steam? I do! Thanks for a great product.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
on April 28, 2011
Posted by: ltdan
Expertise:Intermediate
works awesome, great energy saver...would recommend
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Would definitely NOT recommend this to a freind
on September 18, 2011
Posted by: DefinitelyNotaFan
from Seattle, WA
Expertise:Expert
This is the poorest performing washing machine I have ever owned. Absolutely nothing comes clean. My 10 year old base model Kenmore cleaned clothes FAR better then this machine does. This was hands down the most expensive washing machine I have ever bought....VERY expensive...and I would rank it deal last in performance. Worst money I ever spent.
Cons: Poor quality, Did not meet expectations, very expensive
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Clothes now stinks!!
on February 16, 2012
Posted by: Frontloadfrowns
from El Paso, TX
Expertise:Expert
All of the features of water and energy saving goes down the drain when you have to use Extra Rinse & Pre wash feature in order to get enough water on a load of laundry and to ensure all detergents gets rinsed out. Now our laundry smells sour. Not sure that I would purchase another front loading machine.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
on February 25, 2012
Posted by: bluwvftbl
from naugatuck ct
Expertise:Expert
so far so good had for a year now. does not clean as well as i would have liked
Pros: Inexpensive
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth every penny, and more!
on May 10, 2010
Posted by: Silver
from Silverdalel, Wa.
Expertise:Expert
I was hesitant, but the salesman talked me away from some other higher priced machines when I asked for a true high efficiency, low energy unit that would clean my clothes and not make noise.
The Samsung wasn't the most expensive, but probably should be.
Boy was she right. I can sit 15 feet away from this machine with it spinning a load of jeans, watching TV and not notice it is in the spin cycle.
One hint, don't use the amount of HE soap that the soap manufacturer recommends, use the amount that gets the clothes clean. For me, even with heavily soiled clothes, I can use half the recommended amount of HE detergent (liquid) and get really clean clothes. It takes a little experimenting, but surely worth it when you consider the price of HE soap. Remember, the soap manufacturers want you to continue buying lots of soap (it's how they make a profit!).
Also, cut back on the softener until you can just barely get the smell you want. Again, they want your money also.
On your towels and personal items, use the silver care setting. You won't believe the difference in the smell of the items washed. My towels smell like they used to when they were line dried in the Sun!!! No more of that hint of mildew.
The steam setting does a great job getting the whites whiter also.
For a test, I took some old shop towels that were pretty grimey, and washed them with half the detergent, in the setting for heavily soiled clothes, It was a pretty long cycle, but got the stuff out. I was flat out impressed. Normal clothes can almost always be done with the quick cycle.
The spin cycle brings the clothes out almost dry, with very little left for the dryer to do, which reduces your energy consumption even more.
Hint, leave the door open after you wash, and use true HE soap in limited quantities and you won't get the hated "smell" that people talk about. It's simple, but some people just refuse to read the manual, then blame the product.
All this and it uses very little water, important if you are on a septic system.
If there were 6 stars, I'd give it that, Enough to say that I"M IMPRESSED!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US