Customer reviews from Samsung US
Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Average customer rating
4.4
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
65
4 Stars
9
3 Stars
3
2 Stars
3
1 Star
8
82%of customers recommend this product.
(
67 out of
82)
Customer Reviews for Samsung - 3.7 Cu. Ft. 12-Cycle Ultra Capacity Steam Washer - White
Customer Rating
4
Love my steam washer
on August 8, 2012
Posted by: ShanVA
from Northern VA
Expertise:Intermediate
I love this washer. I had my washer for over 2 years now and it's still doing well.
Pros: Durable
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Efficiency in a sleek package!
on October 21, 2012
Posted by: bdink1223
from Florida
Expertise:Expert
I love this washer. It is energy-efficient, which is important to me. It looks great. It uses so much less water and soap than my old washer. I love all the cycles I have to choose from - something for every situation!
Pros: Bright display, Durable, Realistic color
Cons: expensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great but short
on November 18, 2012
Posted by: Sammy007
from Southern IL
Expertise:Intermediate
Really love the washer, my cousing bring there king size beding over to wash it, just wish it was a little taller.
Pros: Durable, Lightweight
Cons: too short
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice washer
on November 28, 2012
Posted by: Peig
from Montana
I've had my 419 for 3 or so years. It has been a good washer...hope it holds up.
I've had service for a water leak. The leak was on an internal hose assembly. Coincidence (?) the repair man said he worked on the same problem the day before.
Parts were a little slow coming even when expedited.
I've had service for a water leak. The leak was on an internal hose assembly. Coincidence (?) the repair man said he worked on the same problem the day before.
Parts were a little slow coming even when expedited.
Last night I purchased the 710 Duo range and I sure hope Samsung puts more parts in the hands of repair men. It is VERY difficult to live 30 miles from town/laundromat and be without a washer for two weeks.
I also consistently get an upside down F followed by an E error message FOR NO REASON. I have to power down the machine, wait, and then put the machine on rinse spin cycle. I have yet to figure out what this error message means.
The machine really does a great job cleaning clothes and making them fresh.
Features
5
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Excessive vibration
on December 21, 2012
Posted by: Dable
What Samsung doesn't mention is the fact that the lower support struts in the front fail. That's where the excessive vibration and the failure of the spin cycle(s) to reach maximum RPM is comming from. I could use a laser to set the level and this washer is going to still vibrate, full or empty.
Pros: used to work great
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Cleanest wash ever
on October 31, 2018
Posted by: Dee AC
from Lancaster tx
Expertise:Intermediate
This item is amazing it has all the features that i need to properly get the job done.
Pros: Bright display, Lightweight, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (2) ratings-only reviews
Overall Customer Rating
3
Would recommend? Yes
(
1 out of
2)
Design
3.5
Features
4.5
Performance
3
Value
2.5