I bought this a couple of years ago and it does not work. It worked with full force at the beginning but after less than a year it lost its power. It does suction anything not even the smallest crumb. Let's see how they stand behind their product.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Electrolux Expert, Consumer Care Department , May 22, 2017
We are sorry to hear you are having difficulties with your vacuum cleaner! If the suggestions in the manual do not help with the issues you are experiencing, we would recommend contacting one of our trained Customer Service representatives for assistance with troubleshooting and warranty coverage. Please call us at your convenience, Monday-Friday 8:00 am-7:30 pm CST at 1-800-896-9756. Most issues can be resolved with just one phone call.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Doesn't work
on December 30, 2017
Posted by: Annacalg
from Calgary, Alberta, Canada
Stopped working after 3 years. Disappointed when I went to turn it on and it made a very loud sound and pushed a lot of dust out of it. I can't find any trouble shooting for this issue. The battery is fine but the machine itself appears to be broken.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Electrolux Expert, Consumer Care Department, January 2, 2018
We are sorry to hear that! Our customer service team would be delighted to help! Please call 1-800-896-9756 for parts inquiries. Hours of operation are Monday-Friday from 8:00AM to 7:30PM CST.
Written by a customer while visiting www.electrolux.com