Customer reviews from www.electrolux.com
Electrolux - Ergorapido Bagless Cordless Hand/Stick Vac - Tangerine
Average customer rating
1.6
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
4
1 Star
12
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Electrolux - Ergorapido Bagless Cordless Hand/Stick Vac - Tangerine
Customer Rating
1
Doesn't work
on December 30, 2017
Posted by: Annacalg
from Calgary, Alberta, Canada
Stopped working after 3 years. Disappointed when I went to turn it on and it made a very loud sound and pushed a lot of dust out of it. I can't find any trouble shooting for this issue. The battery is fine but the machine itself appears to be broken.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Electrolux Expert, Consumer Care Department, January 2, 2018
We are sorry to hear that! Our customer service team would be delighted to help! Please call 1-800-896-9756 for parts inquiries. Hours of operation are Monday-Friday from 8:00AM to 7:30PM CST.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
No suction, battery doesn't last long.
on May 21, 2017
Posted by: Grace
from Miami, FL, United States
I bought this a couple of years ago and it does not work. It worked with full force at the beginning but after less than a year it lost its power. It does suction anything not even the smallest crumb. Let's see how they stand behind their product.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Electrolux Expert, Consumer Care Department , May 22, 2017
We are sorry to hear you are having difficulties with your vacuum cleaner! If the suggestions in the manual do not help with the issues you are experiencing, we would recommend contacting one of our trained Customer Service representatives for assistance with troubleshooting and warranty coverage. Please call us at your convenience, Monday-Friday 8:00 am-7:30 pm CST at 1-800-896-9756. Most issues can be resolved with just one phone call.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Don't bother
on May 30, 2015
Posted by: Masirib225
from Appleton, WI, United States
Worked great at first however in about 5 to 6 months stop holding a charge on the battery wore out. I probably will not buy another product from this company
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist., June 25, 2015
Good afternoon Electrolux Friend!
We are so pleased that you decided to become part of our Electrolux family by purchasing our product! Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
We are so pleased that you decided to become part of our Electrolux family by purchasing our product! Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Ergorapido...not so rapido
on May 26, 2015
Posted by: gflin83
from Thousand Oaks, CA, United States
I bought this floor vac about 2 years ago. It worked pretty well for about 1.5 years. After that, the power started to diminish and the battery life fell to minutes.
I contacted Electrolux customer service...waiting for a response. Let's see how the company stands behind its products.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist., June 25, 2015
Good afternoon Electrolux Friend!
We are so pleased that you decided to become part of our Electrolux family by purchasing our product! Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
We are so pleased that you decided to become part of our Electrolux family by purchasing our product! Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Blah
on May 22, 2015
Posted by: Jackie27
from New York, NY, United States
Worked great for 6 months and used daily... Then it mysteriously would work one day and I can't figure out why. Overuse? Poor product? You be the judge.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
problem: batterie
on May 3, 2015
Posted by: titilo
from New Jersey, United States
A got this cordless electrolux for quick floor pick- ups. At first it worked well, but then I noticed the charge didn't last that long. Then, the battery indicated it was fully charged, but when I tried to use it died after 5 seconds. Been in a corner since them, and I don't know what to do with it. If I knew a new battery would do the trick, I'll get a new one, but after reading the rewiews, now I know it wasn't my fault to overcharged the battery, almost everyone had the same problem with it. Electrolux should give us our money back or replace batteries for free.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Defective
on April 29, 2015
Posted by: Materlova
from Boston, MA, United States
When the first one I bought stopped working, I bought another, thinking that the first one was a fluke. Shame on me! The second one has stopped working as well. It no longer holds a charge. I can't believe they are still selling this product.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Product overview
on March 27, 2015
Posted by: Tammy
I love the simplicity of use with this product, it beats sweeping by a mile. it does a much better job. Having the hand vac built in is very handy, the 2 attachments with it for the hand vac work well. The drawbacks are, short battery life, long charge time, and it wont standup by itself. When I want to use the hand vac the stick must lay on the floor, it wont lean against the wall without falling down. The battery will last maybe 20 minutes, if your lucky, then needs to be charged for several hours to use again for maybe 20 minutes before it completely dies.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com