Customer reviews from www.electrolux.com
Electrolux - Ergorapido Bagless Cordless Hand/Stick Vac - Tangerine
Average customer rating
1.6
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
4
1 Star
12
22%of customers recommend this product.
(
4 out of
18)
Customer Reviews for Electrolux - Ergorapido Bagless Cordless Hand/Stick Vac - Tangerine
Customer Rating
1
Lack of charge
on September 26, 2014
Posted by: Pat
I purchased this item due to the reputation of Electrolux. Worked well for about 9 months. Now it won't charge. Everything is plugged in appropriately and the blue light is on indicating a charge. very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Bare floors only
on February 27, 2015
Posted by: dcp
I purchased this for quick cleanups in our kitchen/family room areas. Kitchen is ceramic tile and family room is hardwood. The problem is area rugs. Overall the design is great and the build quality is very nice. But for me the one fatal flaw is that the "teeth" on the brush head will dig into even short cut pile rugs and the vac will not move. Like spikes on a golf shoe. Electrolux should make it very clear this unit is for bare floors. Unfortunately I had to return it.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Blah
on May 22, 2015
Posted by: Jackie27
from New York, NY, United States
Worked great for 6 months and used daily... Then it mysteriously would work one day and I can't figure out why. Overuse? Poor product? You be the judge.
No, I would not recommend this to a friend.
Written by a customer while visiting www.electrolux.com
Customer Rating
2
Ergorapido...not so rapido
on May 26, 2015
Posted by: gflin83
from Thousand Oaks, CA, United States
I bought this floor vac about 2 years ago. It worked pretty well for about 1.5 years. After that, the power started to diminish and the battery life fell to minutes.
I contacted Electrolux customer service...waiting for a response. Let's see how the company stands behind its products.
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist., June 25, 2015
Good afternoon Electrolux Friend!
We are so pleased that you decided to become part of our Electrolux family by purchasing our product! Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
We are so pleased that you decided to become part of our Electrolux family by purchasing our product! Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Don't bother
on May 30, 2015
Posted by: Masirib225
from Appleton, WI, United States
Worked great at first however in about 5 to 6 months stop holding a charge on the battery wore out. I probably will not buy another product from this company
No, I would not recommend this to a friend.
Response from www.electrolux.comBy Online Outreach Specialist., June 25, 2015
Good afternoon Electrolux Friend!
We are so pleased that you decided to become part of our Electrolux family by purchasing our product! Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
We are so pleased that you decided to become part of our Electrolux family by purchasing our product! Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to assist with your concerns. Please look for our email to you.
Thank you again for your review.
Judy, Online Outreach Specialist.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
I LOVE IT
on December 6, 2014
Posted by: Dori
I have three of them. One in my basement and two on the main floor. It is quiet, not as loud has others. Picks up very good and easy to clean. I also bought two for my friends. I only wish that the battery could be replaced, without getting a new hand vac.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
3
Product overview
on March 27, 2015
Posted by: Tammy
I love the simplicity of use with this product, it beats sweeping by a mile. it does a much better job. Having the hand vac built in is very handy, the 2 attachments with it for the hand vac work well. The drawbacks are, short battery life, long charge time, and it wont standup by itself. When I want to use the hand vac the stick must lay on the floor, it wont lean against the wall without falling down. The battery will last maybe 20 minutes, if your lucky, then needs to be charged for several hours to use again for maybe 20 minutes before it completely dies.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
AVOID Electrolux Ergorapido
on September 13, 2014
Posted by: Irene
This vacuum cleaner is a complete waste of money and time. I rarely write negative reviews, but this product is so appallingly bad, SNL would be inspired.
1. On carpet, the vacuum does not move forward. You have to pick up the entire vaccuum and set it down at a new location, so you can pull it backwards -- every time.
2. The manufacturer instructs you to leave the vacuum in the charging stand (because it supposedly stops charging the battery when full), but after being fully charged, it lasts 15 minutes max before dying.
3. After 10 uses (of approximately 15 minutes per use), it has become rickety and unwieldy -- like supermarket carts with wheels that want to go in all different directions.
4. The compartment to hold the dirt does not lock into place, so dust often escapes -- into the rest of the vacuum cleaner, and is a nice surprise for your face.
2. The manufacturer instructs you to leave the vacuum in the charging stand (because it supposedly stops charging the battery when full), but after being fully charged, it lasts 15 minutes max before dying.
3. After 10 uses (of approximately 15 minutes per use), it has become rickety and unwieldy -- like supermarket carts with wheels that want to go in all different directions.
4. The compartment to hold the dirt does not lock into place, so dust often escapes -- into the rest of the vacuum cleaner, and is a nice surprise for your face.
These are the key points. On a positive note, it has this awesome neon blue light when it's charging, and we loved the orange color.
I would recommend this to a friend!
Written by a customer while visiting www.electrolux.com