Customer reviews from usa.canon.com
Canon - PIXMA MX860 Wireless All-In-One Printer/ Copier/ Scanner/ Fax
Average customer rating
3.9
(303 Reviews)
Rating breakdown 303 reviews
5 Stars
153
4 Stars
61
3 Stars
25
2 Stars
25
1 Star
39
72%of customers recommend this product.
(
217 out of
301)
Customer Reviews for Canon - PIXMA MX860 Wireless All-In-One Printer/ Copier/ Scanner/ Fax
Customer Rating
4
Easy start
on March 12, 2010
Posted by: Defender
from Rural Utah
This product was very easy to set up and get started. Directions were clear and concise. Not a single problem. I have not had it long but so far a great start.
Pros: Compact Design, Easy Setup, fast print speed, easy to use
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5
Very satisfied
on May 15, 2010
Posted by: townie728
from USA
I have been using this printer for over a year now. I actually purchased it as I was returning to grad school and needed a better machine than the one I was using. I did alot of research and purchased this one. For the price you pay, this printer is a great deal. I've used it for printing school presentations, including multiple color copies and also when I work from home. It is somewhat noisy and has a large footprint, but I'm very happy with the included features and performance.
Pros: reliable, Easy Setup, durable, Sharp Tones & Colors, easy to use
Cons: Large Footprint, noisy
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
4
MP Navigator Scan Software
on August 14, 2010
Posted by: Milosh
from Houston, TX
The scanner function is disappointing because of "intelligence" built into the MP Navigator program. It assumes that the user didn't load some of the sheets correctly and flips them 180 degrees so they are upside down. There is no provision to rotate the view of individual sheets prior to saving as an Adobe Acrobat file.
The users only option is to manually insert the sheets onto the platen one at a time to avoid this problem. It completely defeats the value of feeding multiple sheets through the document feeder.
Scanned copy resolution is easily varied and it handles black & white or color and single or two-sided copies. Scan resolution at 300 dpi is sufficient for most home use documents.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
Waste of time, money & patience
on January 16, 2011
Posted by: Blurb
from San Francisco, CA
This machine is cheap on the front end expensive on the rear. Must buy the PGI-220BK Ink Tank in bulk just to use this machine for a day. Machine shuts down and does not work when this one of 5 inkwells is depleted. Scan feature is a joke. Fax doesn't work - if PGI-220BK ink is low. Document feeder is cheap and unreliable.
Pros: none that i can think of
Cons: list too long
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
1
No software or drivers online ... no updates?
on October 7, 2011
Posted by: Chuck
from Rural AZ
Very expensive and overly complicated to use
Dumb as a rock ...
Non-intuitive menus and layout ... takes much to much time to learn
Flimsy
Updated drivers and software not available on USA site ... haven't checked others
Dumb as a rock ...
Non-intuitive menus and layout ... takes much to much time to learn
Flimsy
Updated drivers and software not available on USA site ... haven't checked others
Pros: Sharp Tones & Colors
Cons: Difficult to use, Slow Print Speed, Difficult Setup, High Ink Consumption, unreliable, Flimsy Construction, usa website disfunctional
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Like Features / Hate Cleaning
on August 7, 2012
Posted by: Indiana Boy
from Indiana
Love features, but hate having to clean printer so often. Streaks, no blacks, goes through ink quickly. Have a supply of qtips and alcohol on hand to clean the clear strip, the print heads, etc.
Pros: Small Footprint, fast print speed, wireless printing
Cons: Low Quality Output, unreliable
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
3
Has Rough Edges
on July 13, 2014
Posted by: White Hat
from Doylestown, PA
I have had my printer/scanner for a few years and found it generally good. Today I scanned a five page document and tried to save it to a PDF file as usual and found that two pages were changed from portrait to landscape in my apple IMAX. Two extra tries had the same result. Tried to reload the original setup disc and ran into a maze of confusion. I have little use for color printing and print in black and white. If the color inkwells are low it will not print in black and white until replaced. I only use my Canon for scanning since I purchased a dedicated black and white printer. I arrange my files by year in documents and view two or more years in the same column. I must scroll the full length of the open page to get to the latest file area and have not found a way to " flip" top to bottom. Recently I tried to load pictures from a memory card without success. Overall the Canon is a good product with a few drawbacks.
Pros: durable, easy to use, good print
Cons: ink consumption, task time, repetitive steps
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
2
Lazy printer
on May 7, 2017
Posted by: sirchauncey
from Czech Republic
Laziest printer I ever had. I own this printer for about 8 years and feel disappointed. Printing first page takes forever. Inks need to be replaced often even without printing anything. Printer head gone and replaced short after warranty. Printer display turns on randomly consuming electricity. I'm going for laser next time.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com