Customer reviews from Culligan
ZeroWater - Filters for Water Filter Pitchers (8-Pack) - White
Average customer rating
4.3
(2,352 Reviews)
Rating breakdown 2,352 reviews
5 Stars
1,640
4 Stars
287
3 Stars
167
2 Stars
106
1 Star
152
87%of customers recommend this product.
(
1,607 out of
1,840)
Customer Reviews for ZeroWater - Filters for Water Filter Pitchers (8-Pack) - White
Customer Rating
4
Love the water,and the filter when it works.
on November 22, 2022
Posted by: Quasi
Length of ownership:1 year or longer
Verified Purchase:Yes
I try to stick with Zero water for everything that requires the addition of water. My only frustration occurs when the filter won't filter. I burp it, I squeeze it, but often nothing works #@&(?.
I would recommend this to a friend!
Written by a customer while visiting Culligan
Posted by: grumred
Length of ownership:1 year or longer
Verified Purchase:Yes
I have been buying these filters for several years and they provide consistently good tasting water. I appreciate that I can buy them in bulk to save money and not risk running out.
Written by a customer while visiting Culligan
Posted by: Biddie
from Northwest Florida
Verified Purchase:Yes
Reasons to like this product :::
Good design of water pitcher and filter holder; included water tester; ease of changing filters out; recycling of filters by company; clean taste of filtered water; my local well water is relatively free of "stuff" so filters last a long time; use filtered water in my Keurig to keep it from clogging up .....
Good design of water pitcher and filter holder; included water tester; ease of changing filters out; recycling of filters by company; clean taste of filtered water; my local well water is relatively free of "stuff" so filters last a long time; use filtered water in my Keurig to keep it from clogging up .....
Written by a customer while visiting Culligan
Posted by: Satisfied in Illinois
Length of ownership:1 year or longer
Verified Purchase:Yes
Title says it. A little difficult to install filters without cross-threading.
I would recommend this to a friend!
Response from CulliganBy Josh, ZeroWater Customer Service, April 20, 2021
Thank you for taking the time to post your review. We are sorry to hear of your dissatisfaction. Please call ZeroWater Customer Service at 800-503-2939, we will be happy to assist.
Written by a customer while visiting Culligan
Posted by: D walker
Length of ownership:1 year or longer
Verified Purchase:Yes
We are finding that we have to recycle the water two to three times and sometimes four times to get a brand new filter to get to zero water reading.
Response from CulliganBy CH, 1, May 14, 2021
Thank you for contacting ZeroWater. The most accurate way to get reading is to test the water directly inside the pitcher. You can do this by removing the reservoir from the pitcher and sticking the meter in the filtered water sitting in the pitcher. If you get a 000 reading inside the pitcher it is possible that the cup or glass you were using before had soap residue on it causing the meter to read above 000.
If you are not getting 000 in the pitcher, try the following steps to see if you can get the filter to read 000 on the meter.
Dry off the filter with a clean paper towel. Then place the filter over a clean paper cup.
Run a small amount of water directly into the filter and test the water that collects into the cup. If the meter does not read 000 it is possible that unfiltered water got into the pitcher via a leak at the O-ring. In order for filtered water to read correctly there must be a perfect seal where the filter is screwed into the reservoir.
If this does not solve your issue please contact our customer support team at 1-800-503-2939 option 2. We are available Monday through Friday 8 AM to 8 PM CST.
If you are not getting 000 in the pitcher, try the following steps to see if you can get the filter to read 000 on the meter.
Dry off the filter with a clean paper towel. Then place the filter over a clean paper cup.
Run a small amount of water directly into the filter and test the water that collects into the cup. If the meter does not read 000 it is possible that unfiltered water got into the pitcher via a leak at the O-ring. In order for filtered water to read correctly there must be a perfect seal where the filter is screwed into the reservoir.
If this does not solve your issue please contact our customer support team at 1-800-503-2939 option 2. We are available Monday through Friday 8 AM to 8 PM CST.
Written by a customer while visiting Culligan
Posted by: Cindy M
Length of ownership:1 year or longer
Verified Purchase:Yes
I use my Zerowater everyday. It's the best system around for cleaning impurities from your water.
I would recommend this to a friend!
Written by a customer while visiting Culligan
Posted by: GFurbert
Length of ownership:1 year or longer
Verified Purchase:Yes
I highly recommend this product and the12 pack is an excellent value.
Written by a customer while visiting Culligan
Posted by: Goluscombe
Length of ownership:1 year or longer
Verified Purchase:Yes
While it works as advertised, I think that an under sink filtration sytem might bee cheaper for the long run. Keep in mind that our water routinely measures between 400 to 450 PPM. I use two filters so that the firsst is used until it no longer takes any solids out. The second filter than lasts a longer and nothing is wasted..
I would recommend this to a friend!
Response from CulliganBy ZeroWater Team, June 28, 2024
Thank you for contacting ZeroWater. We empathize with your situation and we have spoken with many customers with this issue. Some of our customers have used other, traditional filtration systems such as a Culligan Whole House Filter to treat the water prior to filtering through a Zero Water filter, in many cases that will cut the TDS level down enough to make the use of Zero Water more economical.
There is very little we can do to extend the life of our filters when the water supply is so high in TDS. Our filters are designed to remove over 99% of dissolved solids; in areas with high TDS readings filter life will be short.
There is very little we can do to extend the life of our filters when the water supply is so high in TDS. Our filters are designed to remove over 99% of dissolved solids; in areas with high TDS readings filter life will be short.
Written by a customer while visiting Culligan