Filters don’t drain properly. Why do I I have to take the top out of the pitcher and sit it on top to get it to drain? And once the water reaches the bottom of the filter it stops again. So frustrating but it’s a good filter. How can this be fixed?
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, July 21, 2023
Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down inside the filter. Typically this is an easy and quick fix, simply remove the filter from the container and unscrew it from the tray. Then hold the filter sideways/horizontal and grip the filter very tightly and shake the filter with some good force side to side and back and forth 8 to 10 times. This will loosen the filter media and break the air lock.
Written by a customer while visiting zerowater.com
TOO EXPENSIVE! I wish this product was a better value.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, August 9, 2023
Due to the increase in material costs and general inflation in the market, we have to increase our prices for our filters to be able to continue to deliver the highest standard in pour through water filtration and to guarantee the purest tasting water ongoingly. There will be sales and ongoing promotions where you can save on bundles sales – keep checking our promotions page and make sure you are signed up to our emails.
Written by a customer while visiting zerowater.com
Fresh, clean tasty water anytime. If one finds the water taking longer than usual to filter through, pour the tap water directly above filter. This helps burst the air bubbles in filter and the tap water filters through smoothly.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
While not inexpensive, the more you buy the cheaper they are. My tap water is 283 and Zero Water bring it to 0. My family has been using Zero Water for years.
Written by a customer while visiting zerowater.com
Have used these filters and pitcher for going on 3 years now. Does a great job and I like the piece of mind of not drinking stuff in my water that I don’t want.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
We have been using ZeroWater products for over 10 years. They just make the water taste so much better and I know that it takes out.all of the bad stuff that can be.found in water no matter where you are. We were fulltime RVers for many years and always had our ZeroWater pitcher and filters with us. We never had to worry if the water was okay to drink. Even our kitty, Sully, gets only ZeroWater to drink. I love being able to order a large quantity of filters at once and then I know I won't run out.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com