Customer reviews from Culligan
ZeroWater - Filters for Water Filter Pitchers (8-Pack) - White
Average customer rating
4.3
(2,352 Reviews)
Rating breakdown 2,352 reviews
5 Stars
1,640
4 Stars
287
3 Stars
167
2 Stars
106
1 Star
152
87%of customers recommend this product.
(
1,607 out of
1,840)
Customer Reviews for ZeroWater - Filters for Water Filter Pitchers (8-Pack) - White
Posted by: Christina C
Length of ownership:3 months
Verified Purchase:Yes
My husband and I love this product! We had been using Brita for years and always thought we were drinking filtered water and it still tasted good. When we tried the Zero Water what a HUGE difference! It was GREAT tasting. We decided to test the Brita water with the tester that comes with the Zero Water system, we were drinking “35“ on the tester compared to “0” on the Zero Water. We couldn’t believe it. We weren’t even drinking filtered all these years. We will never change to another system. We have already ordered filters to last us a year.
I would recommend this to a friend!
Written by a customer while visiting Culligan
Posted by: Sandy Bee
Verified Purchase:Yes
I have used zero water for more than a decade. Very grateful for your product.
Written by a customer while visiting Culligan
Customer Rating
3
Result Great But Filters Don’t Produce as advertis
on February 12, 2023
Posted by: Loyal Buyer Has Concerns
Verified Purchase:Yes
I love the 5 step filtration process, and I don’t know of a better option considering cost, waste, etc.
Despite this, Zero Water filters are so frustrating!!
Over the past couple years (when I switched to ZW), about 90% of my Zero Water filters slowed down considerably after the first week or two of use. At that point, filtering 16 ounces would take 2-3 hours. The Company probably loved me since I would then change my filter.
This approach was getting expensive, so I started investigating a solution. Online I read that the slow down is caused by an unpredictable air bubble (or bubbles).
Zero Water said these air bubbles could be removed by squeezing them out via pressing the sides of the filter. Another person wrote about drilling small holes into the side of the filter.
Since I didn’t feel like grabbing my drill, I took out the filter and squeezed as best I could. My level of squeeze was not enough to improve filtration rate, so I started banging the filter against the side of the sink. After 4-5 of these smashes, the filter’s output improved. My experience is that after each air bubble removal, the filter works for a few days and then I need to again clear air bubbles.
Despite this, Zero Water filters are so frustrating!!
Over the past couple years (when I switched to ZW), about 90% of my Zero Water filters slowed down considerably after the first week or two of use. At that point, filtering 16 ounces would take 2-3 hours. The Company probably loved me since I would then change my filter.
This approach was getting expensive, so I started investigating a solution. Online I read that the slow down is caused by an unpredictable air bubble (or bubbles).
Zero Water said these air bubbles could be removed by squeezing them out via pressing the sides of the filter. Another person wrote about drilling small holes into the side of the filter.
Since I didn’t feel like grabbing my drill, I took out the filter and squeezed as best I could. My level of squeeze was not enough to improve filtration rate, so I started banging the filter against the side of the sink. After 4-5 of these smashes, the filter’s output improved. My experience is that after each air bubble removal, the filter works for a few days and then I need to again clear air bubbles.
Response from CulliganBy ZeroWater Team, February 15, 2023
Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down inside the filter. Typically this is an easy and quick fix, simply remove the filter from the container and unscrew it from the tray. Then hold the filter sideways/horizontal and grip the filter very tightly and shake the filter with some good force side to side and back and forth 8 to 10 times. This will loosen the filter media and break the air lock.
Written by a customer while visiting Culligan
Posted by: Brent H
Length of ownership:1 month
Verified Purchase:Yes
Product was shipped quickly and is excellent quality.
No, I would not recommend this to a friend.
Written by a customer while visiting Culligan
Posted by: Aspsmith
Length of ownership:1 year or longer
Verified Purchase:Yes
Didn't last very long for how low my TDS readings are.
No, I would not recommend this to a friend.
Response from CulliganBy ZeroWater Team, December 7, 2022
Thank you for contacting ZeroWater. Filter life is based on the quality of the water being filtered. The higher the TDS reading the shorter the filter life and vice versa. Test your tap water and use the chart in the link below to determine the average number of gallons based on your specific tap water TDS reading.
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/tds-chart.jpg?v=1601429855
If your filters are not lasting within the guidelines in the chart above please call us and replacements will be sent to you.
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/tds-chart.jpg?v=1601429855
If your filters are not lasting within the guidelines in the chart above please call us and replacements will be sent to you.
Written by a customer while visiting Culligan
Posted by: crap
Length of ownership:1 year or longer
Verified Purchase:Yes
Filters do not drain properly and dispenser breaks prematurely. But the water it filters out tastes fantastic.
No, I would not recommend this to a friend.
Response from CulliganBy CH, 1, May 12, 2021
From time to time, a filter may develop an air bubble or air pocket. Carefully lift the reservoir, grip the body of the filter at its mid-section and give the filter 4-5 squeezes while there is water filtering through. This will return the flow back to its normal state. If there an issue with your dispenser please give us a call and we will have a replacement sent out to you right away. We always stand behind the quality of our products and if there is ever an issue we are more than happy to replace a broken or defective item.
Written by a customer while visiting Culligan
Posted by: Magz McDonald
Verified Purchase:Yes
I love my zero water, thank you for making such a wonderful and reliable product! Not only is my water clean but it tastes great!
Written by a customer while visiting Culligan
Customer Rating
3
Not Sure Why the Filter Doesn't Fit Properly
on January 12, 2022
Posted by: Anonymous buyer
Length of ownership:6 months
Verified Purchase:Yes
I ordered an eight pack. The filters do not fit properly and the water does not filter properly
I would recommend this to a friend!
Response from CulliganBy ZeroWater Team, January 19, 2022
Please call us at 1-800-503-2939 so we can assist you this issue
Written by a customer while visiting Culligan