Customer reviews from zerowater.com
ZeroWater - Filters for Water Filter Pitchers (8-Pack) - White
Average customer rating
4.3
(555 Reviews)
Rating breakdown 555 reviews
5 Stars
379
4 Stars
62
3 Stars
46
2 Stars
26
1 Star
42
83%of customers recommend this product.
(
345 out of
417)
Customer Reviews for ZeroWater - Filters for Water Filter Pitchers (8-Pack) - White
Posted by: Aware of contaminents
Length of ownership:3 months
Verified Purchase:Yes
Alot of money for how dirty my water is so may have to consider installing a filtration system in the long run, it should pay for itself.
Written by a customer while visiting zerowater.com
Posted by: Darlene Arnold
Length of ownership:1 year or longer
Verified Purchase:Yes
I love use my Zero Water!! I use it everyday & all day long!!
Written by a customer while visiting zerowater.com
Posted by: Yummy
Length of ownership:1 year or longer
Verified Purchase:Yes
I have used ZeroWater for many years. I like the taste better than any other one. 1 big problem is the price. This is getting to the point of unaffordable.
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, March 20, 2023
Due to the increase in material costs and general inflation in the market, we have to increase our prices for our filters to be able to continue to deliver the highest standard in pour through water filtration and to guarantee the purest tasting water ongoingly. There will be sales and ongoing promotions where you can save on bundles sales – keep checking our promotions page and make sure you are signed up to our emails. https://zerowater.com/pages/promotions-savings
Written by a customer while visiting zerowater.com
Posted by: Boris D
Length of ownership:1 year or longer
Verified Purchase:Yes
The water tastes great but too often air gets stuck in the filter and I have to lift it up and squeeze it to get the air bubbles out. If it just didn't have issue draining it'd be perfect.
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, April 14, 2023
Thank you for contacting ZeroWater. From time to time the filter can develop an air lock, some little air pockets or air bubbles that get trapped down inside the filter. Typically this is an easy and quick fix, simply remove the filter from the container and unscrew it from the tray. Then hold the filter sideways/horizontal and grip the filter very tightly and shake the filter with some good force side to side and back and forth 8 to 10 times. This will loosen the filter media and break the air lock.
Written by a customer while visiting zerowater.com
Posted by: Anonymous
Length of ownership:3 months
Verified Purchase:Yes
the quality filter is good but not last long. i love the taste of water .the ads said can turn my tap water to purify water up to 25 gallons but it didnot. i have to change filter after getting about 15 gallons. our tap water is 250
Response from zerowater.comBy ZeroWater Team, April 14, 2023
Thank you for contacting ZeroWater. Filter life is based on the quality of the water being filtered. The higher the TDS reading the shorter the filter life and vice versa. Test your tap water and use the chart in the link below to determine the average number of gallons based on your specific tap water TDS reading.
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/tds-chart.jpg?v=1601429855
https://cdn.shopify.com/s/files/1/0311/5499/5336/files/tds-chart.jpg?v=1601429855
Written by a customer while visiting zerowater.com
Posted by: Elaine V
Length of ownership:1 year or longer
Verified Purchase:Yes
We've been using ZeroWater filters for at least 7 years because the water tastes SO good that bottled water cannot even compare. I've gotten so sensitive to the taste that I know when the filter needs to be replaced without having to use the TDS meter. Definitely cannot imagine going without it.
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Customer Service, April 19, 2023
Thank you for taking the time to post your review. We are happy to have you as a customer.
Written by a customer while visiting zerowater.com
Customer Rating
3
Filter stops filtering - need to clear air pockets
on May 1, 2023
Posted by: Anonymous999
Length of ownership:1 year or longer
Verified Purchase:Yes
The filters always seem to stop filtering. Almost every filter requires us to either lift and squeeze the air pockets out or need to tap on the top of the screen. I don't recall this happening so frequently in the past.
Response from zerowater.comBy ZeroWater Team, May 2, 2023
We certainly apologize for the continued frustrations with the filters, generally if you put an inch of water in the reservoir and then grip the middle section of the filter with both hands and firmly squeeze the filter in a pumping action until you are completely certain that there is no more air coming out of the top of the filter this will solve the issue for the life of that filter. If you do not clear all of air from the filter this issue will continue to compound itself over and over. Also never fill the reservoir directly from the faucet or spigot from your sink as this is naturally aerated and will force air down inside the filter. It is best to fill the reservoir with a large glass or measuring cup and pour into the corner of the reservoir away from the center of the filter. If there is ever a filter that simply just will not fix itself when the aforementioned trouble shooting steps have been followed we are more than happy to replace that filter. Again, we apologize for any inconvenience this may cause.
Written by a customer while visiting zerowater.com
Posted by: cleanwiz44
Verified Purchase:Yes
Look our city has put something in our water that really clogged up the filter. Yet it still worked. I wish I could get a whole house filter like zero water.
Written by a customer while visiting zerowater.com