The 8 pack of filters was a great way to build up a stockpile of filters. The sale price was very affordable and buying 2 eight packs I saved more than buying the 16 packs. I love the taste of the filtered water and I'm confident I'm getting zero pollutants.
The filters used to be made at a much higher quality. Plus it took over a week for my order to even process and ship. Will probably opt for a competitor's product next time. Would have recommended Zero Water to friends in the past, but no more. I've had a Zero Water system for over 5 years. Used to be a great product and company, I can no longer say that they are.
No, I would not recommend this to a friend.
Response from CulliganBy CH, 1, April 20, 2021
The manufacturing process of the filters has not changed in many, many years. The casing on the filter is made from a lighter weight plastic now which does not effect the way the filter operates. Shipping times can vary depending on sales volume at any given time but normally delivery is 7 to 10 business days and this occurs about 90% of of the time. We certainly apologize for any delays and we appreciate your business.
I have used zero Water Filters for decades. They have filtered the only water I will drink. I will continue to use them as long as they are kept to the high standards I have become used to.