We are finding that more of our filters "plug up" and need to be squeezed to clear them so they can filter again. It is annoying! And they are pretty expensive for needing to be replaced every 9-10 days!
Response from CulliganBy CH, 1, May 10, 2021
Thank you for contacting ZeroWater. Due to the amount of variables involved we try and stay away from using time to determine filter life, instead we use gallons, a more constant form of measurement. Filter life is based solely off of the quality of the water being filtered. The higher the tap water is in dissolved solids the shorter the filter life will be. Thank you for contacting ZeroWater. From time to time, a filter may develop an air bubble or air pocket. Carefully lift the reservoir, grip the body of the filter at its mid-section and give the filter 4-5 squeezes while there is water filtering through. This will return the flow back to its normal state.
I don’t know what changed for sure it is not our water because we get the same reading today as we did when we started using ZeroWater. But the filters are not lasting as long and there are only 2 people living here and drinking filtered water.
No, I would not recommend this to a friend.
Response from CulliganBy ZeroWater Team, September 28, 2023
Thank you for submitting your feedback, your comments will be shared with the appropriate parties. If you would like to discuss your experience in more detail with us we can be reached by phone at 1-800-503-2939 or by email at customerservice@zerowater.com