Customer reviews from lg.com
LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
3.9 out of 5
3.9
(36 Reviews)
Open Ratings Snapshot
Rating breakdown 36 reviews
5 Stars
17
4 Stars
9
3 Stars
3
2 Stars
4
1 Star
3
71%of customers recommend this product. 
(
22 out of 31
)
Best Buy Privacy Policy
Customer Reviews for LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5 out of 5
5
Nice picture on LG
on March 21, 2020
Posted by: Fonzo
from Arcadia,fl
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ever since i bought it, its been wonderful to enjoy clear picture,good sound couldnt be no other tv
Pros: Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent feather friendly to use and set up
on January 18, 2021
Posted by: Ceady123
from Vermont
Verified Purchase:Yes
[This review was collected as part of a promotion.] i bought this a month ago and i am very happy with it
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
Great... until it dies.
on March 22, 2021
Posted by: joytown
from San Marcos, TX
[This review was collected as part of a promotion.] Purchased this TV 12/2015. Good picture, menu. Unfortunately, it died Feb 2021. A thousand dollar TV should last more than 6 years.
Pros: ease of use
No, I would not recommend this to a friend.
Quality
2 out of 5
2
Features
4 out of 5
4
Value
2 out of 5
2
Response from lg.comBy ^DLILGE Social MediaMarch 25, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
New router caused damage
on September 9, 2021
Posted by: cvoz
[This review was collected as part of a promotion.] It was good at 5 years old, when I added an upgraded router, now I have lines in the backroung of the picture. Tried everything--hours on the phone with internet provider and LG support. Nothing helped.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Response from lg.comBy ^DLILGE Social MediaSeptember 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
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