Customer reviews from lg.com
LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
3.9
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
17
4 Stars
9
3 Stars
3
2 Stars
4
1 Star
3
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for LG - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
2
FAULTY HDMI PORTS
on October 19, 2017
Posted by: TexasTwin
from Texas, United States
[This review was collected as part of a promotion.] After using and absolutely adoring my LG UF6800 55" HD TV for 2 years, all of the HDMI ports on the back failed. After researching the issue, I've found that many different models suffer this same issue. This is my second LG and I'm afraid I will not purchase another one. The warranty had just expired and I can't find a replacement mainboard anywhere. Many are listed but are always out of stock. I can only assume because of the failure issue.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy Chris, Customer Service, October 20, 2017
This certainly is something we would love to look into with you. Please head to our twitter page at @LGUSSupport so we can assist you with this. ^CP
Written by a customer while visiting lg.com
Customer Rating
5
Awesome 4K TV
on January 22, 2018
Posted by: Leela Pradeep Kumar Pajar
[This review was collected as part of a promotion.] Great features and clarity, true colors , really amazing TV. We love it.
Pros: Style/Design, ease of use, Features/Settings, battery, Performance, Quality
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: bc22
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] The HD picture is incredible! The sound is wonderful, do not have to turn it up past 15 most of the time. East to use the remote to set everything to what I want.
Pros: ease of use, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great Picture
on February 19, 2016
Posted by: ttoups67
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] I bought my new LG smart TV about a month ago and i am just now getting use to the awesome picture and all the ins and outs of the TV. The one downside to the awesome picture is that on some shows and can see thats is a stage set or how its really is only makeup. It seems shows and movies have not caught up to the technology.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Bad tv BAD SERVICE
on April 23, 2016
Posted by: Anonymous
from Wellsburg, WV, United States
[This review was collected as part of a promotion.] I bought this TV on Dec 23 2015 and in just 4 months the picture went out! Now have to wait for a service company to come repair it!
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Crystal Clear Picture. Easy to use and program
on September 15, 2016
Posted by: MC91
from Oregon, WI, United States
[This review was collected as part of a promotion.] It has been almost 3 months since I bought this TV and I have had nothing but great things to say. For the price there is no competition that even comes close. I can Stream 4K ultra HD on Netflix and I have never seen such perfect clarity! Absolutely the best purchase of this year hands down. I BRAG about this TV to all my friends and Co-workers and when they see it they agree. Absolutely worth twice what it costs.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: sistersue
from IL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very disappointed in the tv. I purchased this LG product 2 1/2 yrs ago. The picture quality was great until my screen developed a line near the bottom which causes a bight flickering. And of course its out of warranty so most likely will need to purchase a new tv. Ridiculous that the life span of this tv is less than 3 years especially with the amount of money spend to purchase it. Needless to say I highly doubt I would purchase another LG.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy Amber, Customer Service, August 10, 2018
Hate to hear but would love to see if we can help out. We will need some more information if you could drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ so we can get that info and see what is going on. ^AC
Written by a customer while visiting lg.com
Customer Rating
1
Terrible App Compatibility
on November 15, 2019
Posted by: ShouldHaveBoughtASamsung
[This review was collected as part of a promotion.] I got this TV in 2016 and it was marketed as the latest mid-range LG offering. I have had a TERRIBLE time finding ANY apps you actually WANT to use. Basics are there: YouTube, Netflix, Pandora, Prime Video, Play Movies. Other BIG ones? Not compatible. Hulu? Not compatible. NFL? Not compatible. DISNEY+? NOT COMPATIBLE.
Would recommend this TV burn in flames.
No, I would not recommend this to a friend.
Quality
3
Features
1
Value
5
Response from lg.comBy Chris, Customer Service, November 18, 2019
We appreciate your feedback regarding the app availability of the 55UF6800. A list of available applications for this TV can be found on the following page: http://us.lgappstv.com ^CP
Written by a customer while visiting lg.com