Customer reviews from philips.com
Philips Norelco - Shaver 6100 Bonus Pack - Blue/Black
Average customer rating
4
(1,002 Reviews)
Rating breakdown 1,002 reviews
5 Stars
450
4 Stars
307
3 Stars
93
2 Stars
76
1 Star
76
79%of customers recommend this product.
(
772 out of
978)
Customer Reviews for Philips Norelco - Shaver 6100 Bonus Pack - Blue/Black
Customer Rating
1
The product is poorly designed and not as effective as previous models
on October 12, 2011
Posted by: Herschel97
Gender:Male
Shave is NOT as close as promoted. Not having the ability to use with AC/DC cord is a real drawback. Protective plastic cover breaks along expansion seams.
Overall, I regret the purchase of this product and based on the support I've received to date, am unlikely to purchase another Norelco, though I've been a loyal user for over 30 years.
Overall, I regret the purchase of this product and based on the support I've received to date, am unlikely to purchase another Norelco, though I've been a loyal user for over 30 years.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
This shaver does not begin to compare to my old Norelco 6735X
on January 25, 2013
Posted by: Stubble1121
Gender:Male
This prodect is quiet. It feels great on my face. The only problem is that I cannot get a close shave with it. My old Advantage 6735X always left a great, smooth shave. With this shaver I can alwas feel stubble when I am finished. Even though it is on its last legs, I feel I will have to get my old one repaired. I wish I had sent it back withing the time limit. I am sorry, I cannot recommend this to a friend.
Pros: quiet smooth
Cons: cannot get a close shave
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: steelerrob1
Gender:Male
Verified Purchase:Yes
Ive been using noerlco products for 25 years and love them. Decided to upgrade to a new razor after 6 yrs without hesitation found the model and made the purchase w/o hesitation
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: rmadd
Gender:Male
Verified Purchase:Yes
I have used Norelco Razors for over 40 years, but this new
razor has the poorest shave I have ever had from a norelco. I have used it for over 6 weeks and the performance has not improved. I will be looking for another brand of razor in the near future,
razor has the poorest shave I have ever had from a norelco. I have used it for over 6 weeks and the performance has not improved. I will be looking for another brand of razor in the near future,
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
3
Not as good a design as my previous model which was one of the nivea dispensing kind.
on February 25, 2013
Posted by: lawrencegb
Gender:Male
I have had at least 7 of your electric razors over the last 15 or so years and have always preferred them over the others, and they have been constantly improved. What has disappointed me with your latest is the following regressions in my opinion. The whole razor and the head in particular is much bigger and therefore not as easy to get into places the other one could, it is much more finicky to reassemble after cleaning or an accidental drop. It also is harder (impossible) to clean under the tap, and in a related consequence holds a lot of water after rinsing requiring much shaking which can dislodge the head into the sink, and or you get a lot of water running down your arm and face. The plastic is too slick and the enclosed on/off switch is awkward to find and use. Finally the charger seems overly wrought I liked the ones you had with a cup type base that also allowed you to just use the cord directly into the razor. In it's favor it is a little kinder on the skin and still probably better than the competition. I still have the older one and continue to use it as much or more than this new one, but don't despair I will remain a customer. Sometimes you get it right and change isn't always better.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Ferny
Gender:Male
Verified Purchase:Yes
Not that great of a shaver. Leaves me some razor burn. Also doesn't get all the hair. Have to go over it with a razor after
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
2
Poor quality for the price.
on June 19, 2013
Posted by: Handoffate93
Gender:Male
Being in the Marine Corps there comes moments when you need a quick shave to go. This product does not offer it. Like many reviews before mine it takes 15-20 minutes to get a "semi-close" shave and then I have to shave again on top off that. Rather disappointing for the price I paid for it. I have used other types of electric razors that are a lot cheaper, and get a closer shave. Sorry, but you can have your product back.
No, I would not recommend this to a friend.
Response from philips.comBy AGM, Philips Webcare Team, September 3, 2013
Hello, Thank You for your reaching out to us with your feedback on the Philips SensoTouch wet and dry electric razor (1150X/40). We suggest you try the below mentioned steps to extract the best results:
• Move the shaving heads over the skin, making both straight and circular movements.
• Your skin may need 2-3 weeks to get accustomed to this Philips system.
• Kindly do not use alternate shaving methods as it will only delay your skin getting used to this Philips Shaving System.
We sincerely hope that the above mentioned steps help you to enjoy this Product and produce better results. In case you continue having trouble with the Product you can always contact our Consumer Care Team and they will be happy to help you out. The number for the Consumer Care Team is 1-800-243-3050 or you could also contact them using a Live Chat by following the below link:
http://www.support.philips.com/support/contact/contact_page.jsp?userLanguage=en&userCountry=us
• Move the shaving heads over the skin, making both straight and circular movements.
• Your skin may need 2-3 weeks to get accustomed to this Philips system.
• Kindly do not use alternate shaving methods as it will only delay your skin getting used to this Philips Shaving System.
We sincerely hope that the above mentioned steps help you to enjoy this Product and produce better results. In case you continue having trouble with the Product you can always contact our Consumer Care Team and they will be happy to help you out. The number for the Consumer Care Team is 1-800-243-3050 or you could also contact them using a Live Chat by following the below link:
http://www.support.philips.com/support/contact/contact_page.jsp?userLanguage=en&userCountry=us
Written by a customer while visiting philips.com
Posted by: joe124
Gender:Male
Verified Purchase:Yes
It is easy to use, however it is hard to shave my beard. I have very thick hair. I do use everyday and my hair is not very long.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com