I would rate this product as very good. It does what it is supposed to do. I have used Norelco products for over 50 years and have never been disapointed with them.
I'm an 80 year old guy who has been using the Norelco shavers since I was a young man in college. They have been the most dependable piece of equipment I have ever used. They almost never break and the shaves are close and smooth. I would always recommend them.
I recently replaced the head on my razor .after three weeks of trying to shave with it I have given up! It does not cut. I have been using a norelco fo over ten years.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, April 24, 2020
Hi there. Thanks for taking the time to write this review. We are sorry to hear that you are experiencing some issues with the Norelco razor, and understand this is disappointing. We would like to try some trouble shooting. It might be that your shaver is dirty, and hair or dirt particles are stuck inside it, causing the shaving heads to be blocked. We recommend removing the shaving head and clean your shaver from the inside. For this, you can follow the instructions given in the manual:https://philips.to/3bB587s. If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook (@Philips) and Twitter (@PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Kind regards,
Written by a customer while visiting philips.com
Customer Rating
1
Barley Works
on January 28, 2016
Posted by: Countryb0y96
Gender:Male
I tried using it for about an hour and gave up. It would barley cut any of my hair and it pulls a lot. This was a complete waste of money because since it is opened, I can't go get a refund.
Cons: doesn't cut, pulls hair
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Excellent TV
on June 19, 2012
Posted by: terrence
Gender:Male
It works like they advertise only better, and the price was very reasonable and it was easy to set up.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Not For Me!!!
on December 26, 2017
Posted by: AngelBoy41
Gender:Male
Got this as a Xmas gift!! Now I have overly sensitive skin a regular razor no matter brand. Even Ladies razors will irritate my skin to the point or burning for days have to force myself to shave once a week. Every Shave with Reg razor 5 blade ya those 40 bucks for 4 packs can only get 1 shave Cuz it’s so bad. Tried this Philips thing wet dry every way possibly and well same old story. At 41 I’m not a kid with a bit of peach fuzz. This thing rips and pulls like a a weed eater on your face. Would not use this thing ever!!!!