Customer reviews from philips.com
Philips Sonicare - 2 Series Bonus Pack - White
Average customer rating
4.5
(1,314 Reviews)
Rating breakdown 1,314 reviews
5 Stars
882
4 Stars
290
3 Stars
72
2 Stars
36
1 Star
34
91%of customers recommend this product.
(
1,107 out of
1,216)
Customer Reviews for Philips Sonicare - 2 Series Bonus Pack - White
Posted by: D1A2V3I4D5
Gender:Male
Verified Purchase:Yes
I like the ease of using this toothbrush but don't always feel that it cleans as good as older electric toothbrushes I have used. I have also noticed a buildup between the head and the body that I have to clean regularly.
Pros: easy to use
Cons: doesn't clean super, buildup of junk between head and body
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: longlong
Gender:Male
Verified Purchase:Yes
It is very comfortable with this teethbrush, while the battery of it may be not as good as expected. It has to be recharged every 3 days, not as 7 days in the mannual.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Toothbrush lasts only a short while
on November 25, 2018
Posted by: rkndo
Gender:Male
My toothbrush broke after one-year of normal use (brush 2-3X per day). I did not leave it on the charger for long periods of time. I never traveled with the toothbrush. It currently does not turn on. As far as its functions, it worked great, just did not last a long time.
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, November 26, 2018
Hi there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Sonicare 2 Series toothbrush comes with a two-year warranty, plus an additional six months if the product is registered. Your complete satisfaction is extremely important to us and we would like to learn more about your issue. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative. Be sure to reference this review & have your Sonicare product handy so that we can better assist you.
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=TOOTHBRUSHES_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-682-7664
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Sonicare 2 Series toothbrush comes with a two-year warranty, plus an additional six months if the product is registered. Your complete satisfaction is extremely important to us and we would like to learn more about your issue. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative. Be sure to reference this review & have your Sonicare product handy so that we can better assist you.
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=TOOTHBRUSHES_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-682-7664
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Posted by: MrMac
Gender:Male
Verified Purchase:Yes
A couple of years ago I needed to replace my Sonicare and purchased an Oral B. Used their product for approximately 2 years and never truly liked the way it worked. It did an adequate job of cleaning, but I decided to pass that down to another family member and purchase a new Sonicare.
Glad to be back. Just feels like this product produces a better feeling and more importantly, a better cleaning. This is not a scientific review, just a user that is glad to be back with Sonicare.
Pros: works great.
Cons: 30 second interval could be a little louder.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: CyndiCyanide
Gender:Female
Verified Purchase:Yes
Bought this when my old toothbrush gave up the ghost. Wanted something that I could put small toothbrush heads on and that was light weigh for travel. Very quiet. Met my expectations, and then some! Love the little timer it has for brushing each quadrant of your mouth.
Pros: lightweight, efficient
Cons: boring color
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Stargal
Verified Purchase:Yes
Every time I use my new Philips toothbrush it feels like I've been to the hygienist! Sorry I didn't buy one sooner!
Pros: easy to use
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Nanster
Gender:Female
Verified Purchase:Yes
My dentist is telling me to keep doing what i am doing.
Pros: less plaque!
Cons: no timer warning to switch sides
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Brooks49
Gender:Female
Verified Purchase:Yes
Old Sonicare had bigger brushes and prefer those!
The old one cleaned my teeth better. Adults need a bigger brush.
The old one cleaned my teeth better. Adults need a bigger brush.
Pros: cleans ok
Cons: brush too small
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com