Customer reviews from philips.com
Philips Sonicare - 2 Series Bonus Pack - White
Average customer rating
4.5
(1,314 Reviews)
Rating breakdown 1,314 reviews
5 Stars
882
4 Stars
290
3 Stars
72
2 Stars
36
1 Star
34
91%of customers recommend this product.
(
1,107 out of
1,216)
Customer Reviews for Philips Sonicare - 2 Series Bonus Pack - White
Customer Rating
5
It has all the features required to clean my teeth
on April 13, 2020
Posted by: Sid9177
Gender:Male
Verified Purchase:Yes
The feature of interval in this toothbrush is the best. It helped me a lot to clean my teeth properly
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Ghasulak
Gender:Male
Verified Purchase:Yes
My dentist had been after me to get this toothbrush. I'm very happy with it, can't wait to my next visit to see official results.
Pros: 2 week to do strength option
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: max456
Gender:Male
Verified Purchase:Yes
I was disappointed with the results. No better than my regular toothbrush.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Malto
Gender:Male
Verified Purchase:Yes
I never knew that an electric toothbrush could give me a dental office cleaning feel.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Feeling!
on June 4, 2020
Posted by: Thehonesttooth
Gender:Female
After my dentist recommended I start using an electric toothbrush, I bought this model Philips/Sonicare, and loved it from day one. It lasted five years, and I just purchased another. It leaves my mouth feeling like I just had a professional cleaning. But the best part is I'm getting great checkups. I've loved it so much that I even bought it as a gift. This is affordable, durable, and effective. It's surprising how good is makes your mouth feel and teeth look. Buy it! You won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
good
on June 7, 2020
Posted by: BML!
lasted 2 years. warranty lasted till may 2020 now is june 2020. so missed it by a month
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
This product has improved my dental hygiene.
on September 11, 2020
Posted by: Ram20
Gender:Male
Whereas my Sonicare 2 Series toothbrush has perform well it has gotten rather noisy. My wife purchased the same product a year later that was much quieter, but quit working a couple of weeks ago. She liked it so well that she purchased the Philips Sonicare ProtectiveClean 5100 Plaque Control hoping it will last longer than her series 2.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Simple electric brush
on November 4, 2020
Posted by: RetiredNH
Gender:Female
I would have continued to use this if:
Charge didn’t run down so quickly.
This is the second toothbrush where it has turned on by itself usually in the middle of the night. You could turn it off but it would come back on again. 2 brush thrown out the door, literally. Finally decided to try one last product that was much more expensive with more brushing options.
Charge didn’t run down so quickly.
This is the second toothbrush where it has turned on by itself usually in the middle of the night. You could turn it off but it would come back on again. 2 brush thrown out the door, literally. Finally decided to try one last product that was much more expensive with more brushing options.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 5, 2020
Hi there,
Thank you for reaching out to us. We are sorry to hear that the product does not live up to your expectations.
For a closer result, make sure that you're still using the original charger that came with your Philips Sonicare Toothbrush. Also be aware that, charging on a metal surfaces or near other chargers can create interferences.
Finally, make sure the bottom of your toothbrush is touching the center of the charging glass or charging pad.
We'll recommend to go once again through the manual for the settings.
In case you want to discuss this matter further, do not hesitate to reach out to us at 24/7 via social media (https://www.facebook.com/Philips-https://twitter.com/PhilipsPR)or the contact page on our website(https://www.usa.philips.com/) and you will be provide with the best assistance.
Kind regards,
Philips Consumer Care
1-800-682-7664 (Monday - Sunday 9:00 AM - 6:00 PM EST).
Thank you for reaching out to us. We are sorry to hear that the product does not live up to your expectations.
For a closer result, make sure that you're still using the original charger that came with your Philips Sonicare Toothbrush. Also be aware that, charging on a metal surfaces or near other chargers can create interferences.
Finally, make sure the bottom of your toothbrush is touching the center of the charging glass or charging pad.
We'll recommend to go once again through the manual for the settings.
In case you want to discuss this matter further, do not hesitate to reach out to us at 24/7 via social media (https://www.facebook.com/Philips-https://twitter.com/PhilipsPR)or the contact page on our website(https://www.usa.philips.com/) and you will be provide with the best assistance.
Kind regards,
Philips Consumer Care
1-800-682-7664 (Monday - Sunday 9:00 AM - 6:00 PM EST).
Written by a customer while visiting philips.com