Customer reviews from brother-usa.com
Brother - MFC-J5520DW Wireless All-In-One Printer - Black
Average customer rating
3.9
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
65
4 Stars
39
3 Stars
16
2 Stars
9
1 Star
13
77%of customers recommend this product.
(
106 out of
138)
Customer Reviews for Brother - MFC-J5520DW Wireless All-In-One Printer - Black
Customer Rating
3
Prints good, scans good but annoying to operate
on March 4, 2017
Posted by: Buzzard
from Troy, MO
This printer replaced an HP. Price was good but setup is non intuitive. Prints good but slow and an annoying beep for seconds before printing. Scan works good but setup for scan and faxing is very limited compared to HP printers.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent All in One Printer
on March 8, 2017
Posted by: Gutte
from Dearborn, Michigan
Printer was easy to set up and use. Like the wireless feature which lets us print/scan/fax from all our computers and devices. Like the ink saving features. Software that comes with the printer is useful and easy to use. Like the multiple paper feed options. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Much better than inkjet
on March 11, 2017
Posted by: Barb c
from Pittsburgh, PA, United States
The sole purpose of getting this printer was to print better pictures and use less ink. It has exceeded my expectations in those areas.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast dependable printer
on March 29, 2017
Posted by: KPinNC
from Norrth Carolina
I have used nothing but Brother printers for years now for standard office printing and scanning. Great quality printing and affordable ink. What more could you want?
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
Less than expected.
on April 4, 2017
Posted by: WWWW
from DeLand, FL, United States
I was expecting a better, faster product. Copies are fine. Scanning is not always successful - the machine's connection to my Mac is quite inconsistent. I often have to use the computer's prompts rather than the scanner's.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Good but annoying tone
on May 1, 2022
Posted by: Deano
from O'Fallon, MO
Prints good but had an annoying tone while printing
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 2, 2022
We understand you're experiencing loud noise issues with your Brother MFCJ5520DW machine. The printing noise can be reduced by turning on quiet mode. Press Settings → Quiet Mode → On. If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com