Customer reviews from brother-usa.com
Brother - MFC-J5720DW Wireless All-In-One Printer - Black
Average customer rating
3.7
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
35
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
8
68%of customers recommend this product.
(
64 out of
94)
Customer Reviews for Brother - MFC-J5720DW Wireless All-In-One Printer - Black
Customer Rating
4
Small printer, good production & versitility
on January 20, 2016
Posted by: Lithophyte
from Tampa Bay, FL
We purchased it to replace a much larger printer+copier+scanner that was in need of a drum. It was simple to install & configure. It is about 50% smaller than the unit it replaced. To date the only issue was a self-imposed paper jam. Here, the small size is less of a benefit. We cleared it out, but it was not that easy. Speed of printing, the quality of the print, ability to print several sizes of paper are all very nice features. Also, the ink supplies are less cost than with the older printer. We like it and find it easy to use.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Compact All-in-One
on January 31, 2016
Posted by: Tuna
from Hendersonville, NC
For the space I had with two other Brother printers, I needed a compact printer to print ledger (11x17) documents so I bought the MFC-J5720DW. It will do dulex letter size copying and printing. For ledger I print the front size, put the paper back in the way it comes out, and print the back size. The larger size all-in ones will do duplex ledger but I did not have the room. From the 11.25x19.25 base the rear manual loader only sticks out 2.25 when closed and the ledger paper holder sticks out 8.5 in the front.
The only problem I had was faint solid colors and pictures but changing the advanced options helped.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
So far, so good....
on May 16, 2016
Posted by: Someguynamedfrank
from Brandon, FL, United States
This is first printer we've had with wireless feature. Love that option. Paper loads easy, no problem with paper jams. Much better than old HP we replaced.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent features and print quality
on June 12, 2016
Posted by: Peb3
from White River Jct, VT
I printed some photos on photo paper and was unable to tell the professional ones from ones I printed.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Still learning about new functions all the time
on June 22, 2016
Posted by: RonP2016
from Massachusetts, United States
Many, many new features that I am learning to use all the time. Allows use of 11x17 ledger paper for poster sized output. Excellent for printing photos and greeting cards. Fast output for every day printing.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Best Printer we have ever owned!
on September 6, 2016
Posted by: DrPat
from Chicago, IL, United States
Operation has been flawless. Amazed at how long the demo ink cartridges have lasted.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Weak Color Output
on November 8, 2016
Posted by: mark331
from Salt Lake City, UT, United States
Printer easy to set up and connect to WiFi. When I printed color images the color was weak and faded. Bought new cartridges and it had not much impact on the color. Not sure I would recommend this for color. Black & white are fine.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Good all in one printer!
on November 13, 2016
Posted by: mxrob
from Mackinaw City, MI, United States
Replaced an HP Officejet with this printer. The footprint is quite a bit smaller on this printer which is something I needed. Prints documents quickly and WiFi works very well on my home network. Also prints perfectly from my smart phone with the Brother app. I really like the rear door special document feeder setup. So easy to print specialty documents and envelopes without disturbing the letter and legal trays. The only issue I've had with it so far is when it is finding the edge of envelopes inserted into the rear envelope feeder sometimes it loses the envelope. By this I mean when it takes the envelope from you after insertion it backs up too far trying finding the edge (I'm assuming) and loses the envelope out of the feed rollers. New printer so maybe I'm just not getting the envelope straight enough between the movable guides.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com