Customer reviews from brother-usa.com
Brother - MFC-J5720DW Wireless All-In-One Printer - Black
Average customer rating
3.7
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
35
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
8
68%of customers recommend this product.
(
64 out of
94)
Customer Reviews for Brother - MFC-J5720DW Wireless All-In-One Printer - Black
Customer Rating
5
A company standing behind their products
on March 1, 2017
Posted by: Icarus
from PA, United States
Had an issue with my printer and the Tech staff was prompt and accurate on handling the troubleshooting and warranty.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Got a lemon
on March 7, 2017
Posted by: Colonel
from Los Angeles, CA, United States
Three weeks in shop for authorized warranty repairs.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Mediocre
on March 8, 2017
Posted by: Hex1969
from Ardmore, PA, United States
I bought it because it was highly rated at Costco. It's slow, loud and the scan feed is odd. The print quality is good. The ink cartridges can be messy.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Great features, poor color output
on March 11, 2017
Posted by: jennieb
from Scottsdale, AZ, United States
Overall this is an excellent printer. It is fast and I love the wireless capability. Its one drawback, in my opinion is that the color output is weak. They never come out as good as they should. Canon needs to improve on this feature.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Pigment ink
on March 17, 2017
Posted by: GARYPS
from Northern IL
I like the pigment ink this printer uses..it does not smear like the dye ink on most inkjet printers.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3
CAnnot PRint my ENVELOPES
on March 20, 2017
Posted by: XDee
from Idaho
I do like this printer, though do not use it for good print quality. Photos not that great. And I cannot print envelopes without it cutting off half of our logo. . . BUSTED there. . . otherwise, it's a good economical office beast, prints 11x17 tabloid, and various other sizes. Efficient on ink, happy to have it, just wish I could figure out why I cannot get our envelopes to print . .WITH our logo!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Buy Something Else!
on April 11, 2017
Posted by: John C
from New Mexico, United States
Slow printing but it does get the job done. Scanning is an absolute pain in the rear end! Configured mine to be a network printer/scanner via Ethernet with a static IP and it continuously loses connection to the PCs (which also have static IPs). WILL NOT SCAN to a PC unless a user is logged on to the pc. (in other words, the PC is running and no one is logged on to the PC,,,,, hence NO SCANNING!) Tried everything under the sun including firewall settings, wake on LAN, etc etc)
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Like the envelopes being separate.
on April 18, 2017
Posted by: Soulmates93
from Virginia
Prints slow and the quality is not good, pages are dull and not bright.
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com