why did they change this printer from a black to a charcoal color? you cannot even tell the color is black on the web site. black matches any office decor and charcoal is a terrible eye sore. at least offer two color choices. this printer has touch screen but also touch plastic surface. if you touch the glowing numbers on the plastic surface, it dials your fax. the printer is compact and has a deep paper storage tray to hold half a ream. its very fast and efficient. the software and drivers miraculously just work as they should, which is a miracle for printing companies. though it does not print as well as an HP (no printers really have that signature distinct better image quality that HP haas), the quality difference is negligible, and all of these other factors made me never go back to HP again.
Have had a HP inkjet printer for a number of years. Got tired of buying tricolor ink when I rarely print anything in color. The slow speed was a minor distraction. So, I decided to go laser B&W. Since I have no need for the wireless capability, I hardwired the MFC 2720 directly to my Apple iMac. Printing is fast and crisp. Scanning has worked well.