This printer was the beast investment I've made in a long time. Setup was simple; the printer came with an installation disk, and once I registered my product on the Brother site, everything synched; it was amazingly easy. I've had no trouble since I purchased this printer, unlike the HP Officejet all in one it replaced. It stays online, everyone can print with different versions of Windows, and the quality is excelllent. I highly recommend this printer to anyone needing a medium level all in one; I've had several and this is the best BY FAR.
Printing, scanning and copying is very easy, especially with the automatic feeder. Only issue is that I needed to add the printer by IP address on my computers for it to respond. Fortunately, the printer's IP is easy to read on screen.
I replaced my old reliable Brother with this model. I am still having some problems getting the wireless functions to work, but the printing is quick and perfect. It is silent on stand-by, but somewhat noisier than my old one when working, which is a very minor consideration. All things considered, I am very pleased with this purchase.
I have had no problems with this printer. It is used quite a bit during our work week. It is shared between, payables, payroll and inventory control. The only bothersome thing is that it is very noisy
Have loved Brother printers for years. However, this machine, even with tech support, would not connect with my iphone. Had to return it. Now have an HP which connected right away with all devices.
Up and running in minutes - easy set up. Unusual now days - the device did everything it claimed it would do. Customer Support great.
Set up on my wireless network and operational in minutes. Only one problem that was resolved by Customer Support - immediate response by Customer Svc - no "on hold waiting for an agent". The issue occurred when the printer would "go to sleep". From that point forward it could no longer be recognized by my IOS devices - I would have to "restart" the printer each time to be recognized.
Customer service resolved issue within 5 minutes on first call - provided a link to download upgraded firmware.
Great Customer Svc - I think for the life of the device
I like this MFP, it allows usb and network printing at the same time plus scanning over the network. I have over 30 brother printers in operation now and really like them. I only give this unit 3 stars because of the lack of toner yield. High yield toner still is only in th mid 2000 prints.
So it scores an average star rating only because of small print yield. If they could do 6000 to 8000 on this unit, it would be a 5+ rating.