Customer reviews from frigidaire.com
Frigidaire - Gallery 4.6 Cu. Ft. Self-Cleaning Slide-in Electric Induction Convection Range - Stainless steel
Average customer rating
4.2
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
48
4 Stars
17
3 Stars
6
2 Stars
6
1 Star
5
82%of customers recommend this product.
(
63 out of
77)
Customer Reviews for Frigidaire - Gallery 4.6 Cu. Ft. Self-Cleaning Slide-in Electric Induction Convection Range - Stainless steel
Customer Rating
4
on July 19, 2015
Posted by: Dave B
from Mystic, CT
I purchased this unit even before it had been released to the public--found out about it by coincidence. I wanted a slide-in induction range with knobs to control the cooktop elements (rather than touch panels), and this was the only one on the market (even though it wasn't quite there yet).
The induction function is amazing--quick, responsive heating and adjustments--better even than gas. Pot handles don't heat up as much because hot air is not circulating up around them. The surface doesn't get nearly as hot as on conventional electric ceramic tops because only the pot heats it--not the element below. I haven't used the convection oven yet because I tend to use the convection function in the smaller, matching combination microwave/convection oven over the range. But it seems functional and easy to use.
The one "surprise" was the significant breeze coming from under the cooktop right at the person standing in front of it--apparently cooling the magnets. Also, it seems the element controls are reversed from most ranges--the outside knobs control the front elements, and the inside knobs control the rears. Little diagrams by each knob explain this, but I haven't gotten used to this arrangement yet.
Overall, it's great to use, and neighbors have been asking me for induction demonstrations--they are amazed every time.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Can't Believe this
on October 24, 2015
Posted by: string67
from Dillonvale OHIO
First time using the new stove and the trim piece that borders the burner surface got bumped with a hot pan and it melted!!
Why in the world would this piece be made of some kind of plastic!
Now I have a brand new stove that looks aweful
Unbelievable......... We are very sad and disappointed.
Why in the world would this piece be made of some kind of plastic!
Now I have a brand new stove that looks aweful
Unbelievable......... We are very sad and disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , On, December 3, 2015
Greetings, string67! Thank you for taking a moment to share your thoughts and concerns on your new Frigidaire Gallery Induction Range. We appreciate your comments and for purchasing a Frigidaire appliance. Please contact us directly; I am confident our Frigidaire Specialist will be able to offer several options for you. Thanks again, for choosing the Frigidaire Brand family. –Best Regards, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2016
Posted by: Tadpole2000
from Havana, FL, United States
The induction cook top kicks rumpus!! I had to get rid of some of my old pans because they did not work but that is fine. There is now wait time for increased temps. If you are on the fence about induction get off. One great thing I love, we put parchment paper between the pans and cook top. Any spills get on the paper plus it protects the glass from scratching while cooking. The convection oven was just a bonus for me.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 18, 2017
Posted by: Appliance buyer
from Waukesha, WI, United States
[This review was collected as part of a promotion.] The leg adjustment could not be lowered enough to make the top rest on or come close to the granite cupboard top. It sticks up too high. We have a new condo and the cabinets are at standard height the contractor ssys.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, January 20, 2017
Oh no, Appliance Buyer! I hate to hear about your range experience. I would like to ask that you reach out to our Care Team in hopes that you will allow us to further discuss your concerns and answer any questions you might have. Please send us an email message to SocialCare@Frigidaire.com with the following in the subject line: “Reviewed (Consumer Name)” so we can promptly reconnect with you. If it is possible, it would be greatly appreciated if you provide your full contact name, address, phone number along with your range's model, serial number and date of purchase. Please also include a brief description of what you have experienced along with pictures showing your range concerns. We are eager to speak with you and restore your confidence in our brand! On behalf of Frigidaire, I hope you have a great rest of your day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Warming drawer is the best thing about the oven.
on November 10, 2017
Posted by: Hannabelle
from Louisiana, United States
The oven stopped working about 6 months after I bought it and now I have a expensive stove top with warming drawer .
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, November 13, 2017
Oh my, Hannabelle! We hate to hear that your range is not working. We would love the chance to work with you to get you up and running again. Please do not hesitate to contact us via direct message or in our Customer Engagement Center, Monday through Saturday, 8a-8p EST toll free at 1-800-374-4432.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stove top scratches!!!!!
on February 11, 2018
Posted by: Sewsew
from Tx
[This review was collected as part of a promotion.] I had an Electrolux glass top range for 20 years. Bought this new glass top induction range so I could donate my perfectly good appliances and Saladmaster cookware to a flood victim. Bought all new stainless cookware for induction ranges. I am sorely disappointed in this range. The back left burner does not work sometimes.......the range itself is very noisy when using the range top and also the oven. The worse complaint I have is that the top scratches every time I use it! It seems that it will scratch just by looking at it! I am shaking my head to think I paid the amount of $$$$$$ for it and am having this problem. I never had this problem with my old range. So very very very disappointed and angry.........!!!!!!! I do not recommend to anyone that actually cooks.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, February 12, 2018
Hey Sewsew, I am terribly sorry to hear that you're disappointed with your range. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Obstructs neighboring drawers! 30”?!
on January 20, 2018
Posted by: JuliaT
from Fort Myers, FL, United States
Bought in2017. Had several repair visits that dragged out for weeks. Noisy! I cannot open drawers next to range because the door design. Old range was not a problem. This is a problem.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, January 22, 2018
Oh no, JuliaT! I'm sorry to hear that this has happened. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. We would like to review your account and see what assistance might be available. Thank you, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than Gas
on April 7, 2018
Posted by: PROD
from Missoula Montana
[This review was collected as part of a promotion.] The Induction cooktop is amazing. Pans heat up quickly and evenly. A spill on the side of the pan in no problem. That heats as well. Since the heat is in the pan, forgetting to turn off the burner is no problem. Induction cooks as well as gas while safer than gas or other electric options. The stove is especially appropriate for seniors. Since the heat is in the pan, cleaning the cooktop is easy. Food is not baked on. In time there may be savings in electricity use.
The Convection oven is great. Cooking is faster and very even. One wonders why there is a "Bake" option.
This is the best range I have ever seen.
The Convection oven is great. Cooking is faster and very even. One wonders why there is a "Bake" option.
This is the best range I have ever seen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com