Customer reviews from tripplite.com
Tripp Lite - SmartPro 500VA Rack/Tower UPS - Black
Average customer rating
4.6
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
12
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
18 out of
18)
Customer Reviews for Tripp Lite - SmartPro 500VA Rack/Tower UPS - Black
Customer Rating
5
We will keep purchasing and selling this product
on October 2, 2017
Posted by: Mel
from Lloydminster
Verified Purchase:Yes
The customer service was great when we had a faulty unit. The sent us a new one as soon as defect was figured out.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Posted by: CPKnut
from Bozeman,MT
Verified Purchase:Yes
We have several of these, and recently 2, have failed. The customer support was great, and helped to smoothly replace them under warranty. Please remember to register when you purchase.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Posted by: Kev
from Chicago
Verified Purchase:Yes
This is replacing the one that we had, so it's exactly what I expected.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
4
The best price to performance we could find
on April 14, 2016
Posted by: Zack
from Saskatoon, SK
We run about 50 of these in remote locations to keep the network gear up over short power drops. The price point is good for a UPS and network card. The SNMPWEBcard is ok, better than some, worse than others. The big issue we have is about 50% of the time when the battery goes bad it brings down the UPS. They seem incapable of going into a bypass mode so half the time when the battery dies the location goes down.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Posted by: Brian
from Jacksonville, FL
Verified Purchase:Yes
I purchased this product to replace a normal consumer grade UPS I was using as a battery backup for my home server. I'm in the process of moving everything to a rack, so I figured I'd replace my UPS with a rack mount alternative in the process. The unit itself works great and I'm very happy with in. The only drawback (which I didn't find out until after my purchase) was that the SNMPWEBCARD accessory is poorly reviewed. I was drawn to this unit based on the idea that I would later add the SNMPWEBCARD, but now I'm having second thoughts. Nonetheless, I'm happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
Great UPS - Great Value
on December 8, 2011
Posted by: bwnewton
from Undisclosed
Verified Purchase:No
This has been a great UPS that I've used at two locations. Great value and features for a rackmount UPS.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
4
Good small rack mount unit
on December 9, 2011
Posted by: HFBiomed
from Undisclosed
Verified Purchase:No
Economical 1U rack mount unit that works well for our application (healthcare i/t).
I would recommend this to a friend!
Written by a customer while visiting tripplite.com
Customer Rating
5
Good unit
on September 6, 2013
Posted by: GMC1
from Undisclosed
Verified Purchase:No
We use these for battery backup in IT racks and on computer CPU's at desk. They are reliable and easy to service when needed.
I would recommend this to a friend!
Written by a customer while visiting tripplite.com