Customer reviews from whirlpool.com
Whirlpool - 24.8 Cu. Ft. French Door Refrigerator - Monochromatic Stainless-Steel
Average customer rating
4.3
(147 Reviews)
Rating breakdown 147 reviews
5 Stars
83
4 Stars
41
3 Stars
9
2 Stars
6
1 Star
8
84%of customers recommend this product.
(
124 out of
147)
Customer Reviews for Whirlpool - 24.8 Cu. Ft. French Door Refrigerator - Monochromatic Stainless-Steel
Customer Rating
5
excellent fridge - saved tons of money on electric bill
on March 13, 2014
Posted by: watchman
from Virginia
Beautiful fridge & features, quiet, simple, air circulation is excellent - We've had ours for 2+ years with no problems. The door shelves for the milk could be a tad bigger - it doesn't always fit depending on the shape of 1 gallon containers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Leaky
on July 5, 2012
Posted by: Carlracl66
from Undisclosed
A great fridge with one small problem. It won't stop leaking water all over my wood floors. It should come with a free mop. Otherwise I love it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
It's definitely a refrigerator!
on November 7, 2013
Posted by: MJTexas
from Port Washington, WI
Works well, sleek design. The water dispenser is a bit awkward to use, and the freezer frosts over more frequently than expected. Other than that, it's a go!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
beautiful frig
on June 3, 2014
Posted by: mac1960
from Rochester, NY
We bought our refrigerator with bottom pull out freezer over a month ago. We absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfection for my family!
on December 2, 2014
Posted by: josman27510
from Ohio, United States
We bought this refrigerator when we moved in and bought our new house. It's amazing! The water filtration is amazing for having well water. The freezer is a little odd shaped and some things don't fit well. But overall, love, love, love it!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Faulty Defroster Leaked Water on Hardwood Floors
on March 20, 2013
Posted by: bullseyeelectric
from Undisclosed
We were totally satisfied with this purchase until after 8 months of use when we discovered a large puddle of water underneath the refrigerator. This water leak caused permanent damage to our hardwood floors. We discovered a large frozen mass of ice at the bottom of the freezer section which was melting and spilling out onto the floor. Suspecting an ice maker leak, we shut off the water to the automatic ice maker and immediately contacted Whirlpool service who promptly scheduled service for the next day. The service technician who visited us found that there was nothing wrong with the ice maker. The problem, he discovered, was caused by a clog in the the automatic defrosting system that caused water to pool into the freezer compartment instead of draining into an evaporator pan underneath the refrigerator. He recommended we remove all of the food from the refrigerator and freezer and leave the refrigerator off for two days to allow the frozen clog to thaw and the problem would clear itself. The source of the clog, he said was unknown, probably a food particle or ice fragment. When I asked if there was any regular maintenance I could do to prevent this from happening again, he said there were no user accessible places to maintain the defrost drain line. He recommended that the refrigerator be installed slightly tilted backward to allow for better drainage to the evaporator pan. This is accomplished by extending the adjustable rubber feet located in the front of the unit, next to the roller feet - The problem with this advice, is that is exactly how the refrigerator was installed and was operating when the defroster system failed. I see a potential design flaw here in the defroster drainage system. This is really too bad. What would otherwise be an outstanding 5-star product apparently has a hidden flaw that may not surface until after many months of use. The recommended corrective action, in my mind is unsatisfactory since I do not want to have to shut down my refrigerator for 2 days at a time every 8 months to clear ice clogs. Furthermore, I do not look forward to potential future puddles causing further damage to my hardwood flooring. The technician's recommendations, while helpful for the short term, did not address the root cause of failure of the defrosting system. Based upon this experience, I would have to give this product 1 star and I would caution potential buyers.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Some flaws
on January 7, 2014
Posted by: Anonymous
from Oak Grove, MN
It is an ok model. The handle comes off of the freezer quite often. The long meat/cheese drawer is flimsy and hard to close.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
What a refrigerator!
on May 1, 2014
Posted by: Anonymous
from Pueblo, CO, United States
Now this is a class act for a frig. I love the room I have and the freezer drawer on the bottom.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com