Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Leaks
on September 17, 2015
Posted by: Wilcs
from Memphis, TN, United States
The fridge's parts seem cheaply made, and I have to keep a bowl inside it under the light fixture, which constantly drips water from the freezer above. There is moisture inside the fridge on the shelves and door as well. I've tried all combinations of temperature adjustments to both the freezer and fridge. No luck.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 30, 2015
Hello Wilcs. Thank you for taking a moment to provide a review on your new refrigerator. With the moisture in your refrigerator it does sound as though warm air could be entering the refrigerator. We would like to recommend that you check the installation of your refrigerator was completed as the installation instructions advised. If you have not already, please refer to the Installation page 5 of your owner’s manual. When installed, your refrigerator should have all four corners of the cabinet firmly on the floor, the cabinet should be level at the front and rear, the sides should tilt ¼ inch (6 mm) from front to back (to ensure that doors close and seal properly), and the doors should align with each other and be level. If you find that these conditions are not present please see the instructions for raising or lowering the adjustable front rollers to ensure a tight seal at the doors which can greatly affect the temperature maintained inside the refrigerator. We ask that if you have any remaining questions or concerns, please contact us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good refrigerator for the money
on September 17, 2015
Posted by: dave13
from Alabama, United States
I had the common problem for this model of condensation in the freezer. Repair tech came out and sealed up all the holes and has been working fine since. Need better quality control at the factory.
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, September 30, 2015
Hi Dave13. We appreciate you taking the time to provide feedback on your Frigidaire refrigerator, model FFTR1821QW. While we regret to hear you did have some initial trouble with your appliance we are happy to hear it has since been resolved. Our team will evaluate your review to help in implementing future design improvements to our product lines. Should you need assistance, please call us directly. Best Regards –
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect solution
on September 17, 2015
Posted by: FVC4STARS
from Woodstock, IL, United States
This refrigerator was the solution i was searching for.
I wanted a 2nd refrigerator in the garage for additional items and also as a backup.
The important feature that it is a garage ready unit was very important as well as it's size.
The holding temperatures in both compartments and cost to run
were also deciding factors.
Very satisfied overall and highly recommend this refrigerator.
I wanted a 2nd refrigerator in the garage for additional items and also as a backup.
The important feature that it is a garage ready unit was very important as well as it's size.
The holding temperatures in both compartments and cost to run
were also deciding factors.
Very satisfied overall and highly recommend this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
on September 17, 2015
Posted by: Denis
from Kentucky, United States
Unit does not keep food cold enough, can't get lower portion below 40 deg F.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, October 1, 2015
Hello Denis. We would like to recommend that you confirm that your refrigerator doors are sealing tightly, as warm air entering the cabinet can greatly affect the temperature within the refrigerator and cause ice or frost to appear. If you have not already, please refer to the Installation pages (5 & 6) of your owner’s manual. When installed, your refrigerator should have all four corners of the cabinet firmly on the floor, the cabinet should be level at the front and rear, the sides should tilt ¼ inch (6 mm) from front to back (to ensure that doors close and seal properly), and the doors should align with each other and be level. If you find that these conditions are not present please see the instructions for raising or lowering the adjustable front rollers to ensure a tight seal at the doors which can greatly affect the temperature maintained inside the refrigerator. We ask that if you have any remaining questions or concerns, please contact us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
2
NOISEY
on September 17, 2015
Posted by: bull
from Florida
Belongs in the garage, loud compressor noice, every time you open the door the compressor turns on
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Size!
on September 17, 2015
Posted by: Greg23
from Cincinnati, OH, United States
This fridge is an excellent size to supplement our kitchen fridge. We bought this for our garage to keep soft drinks and adult beverages cold. Stays cold even in the the hat summer months.........
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
works great and serves its purpose
on September 17, 2015
Posted by: Melanie Hull
from Dobson, NC, United States
This refrigerator replaced an old one that was the same size. This new refrigerator is much quieter and cools much better.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
I will have a 5 month old rebuilt refigerator
on September 17, 2015
Posted by: George Johnson
from Monroeton P.A
Noise level is very loud, Frigidaire repairman was here and it has a bad compressor and needs a extension on the drain so the water does not run all over shelves and does not maintain a steady temp
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative , September 30, 2015
Hi, George Johnson! Thank you for taking a moment to share your thoughts and concerns on your Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. Please reconnect with us directly with any additional questions or concerns. Thanks again, for choosing the Frigidaire Brand family. –Best Regards
Written by a customer while visiting frigidaire.com