Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Very loud
on September 24, 2015
Posted by: janO
from Exeter, NH, United States
I am deeply disappointed in how loud the motor to this refrigerator is. I live in a small house and the motor can be heard everywhere. The freezer isn't large enough to hold large items such as a turkey.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Handle broke
on September 25, 2015
Posted by: K L Marlow
from Louisiana, United States
Good fridge! The unit runs great! But the plastic handle on the main door broke after two weeks!
Going to see how hard it is to get it replaced under the warranty!
Going to see how hard it is to get it replaced under the warranty!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Broken handle and seal
on September 25, 2015
Posted by: Carla1965
My handle broke within 4 months, and the fridge door seal is separating.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Noisy
on October 4, 2015
Posted by: ensjo
from St Peters, MO, United States
Works great except it is very noisy. Repair person looked at it and said could not do anything with it because it was the compressor making the noise
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
5
It works
on October 16, 2015
Posted by: ehech
from Elkhorn, WI, United States
Quieter than the refrigerator this one replaced. Sleek design.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
not happy
on October 18, 2015
Posted by: ohwell
from florida
Purchased in July 2015 in Aug 2015 handle on fridge broke off. Freezer does not even freeze bread
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 4, 2015
Hi there, ohwell! We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our appliances. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. I have reached out to you personally to review your concerns and answer any questions you might have. I look forward to your response. Thank you again, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
FFTR1821QW
on October 21, 2015
Posted by: Fridge buyer
Overall, it is an O.K unit. But it is lit loud and creates some forests inside of the fridge, especially around the door strips
I would recommend this to a friend!
Response from frigidaire.comBy Derrick , Online Outreach Representative, November 30, 2015
Hello there, Fridge buyer! We are so pleased that you decided to become part of our Frigidaire family by purchasing our appliances! We certainly appreciate you sharing your important quality and design concerns. Because we strive to be the best home appliance company in North America, we hear your voice and value your opinion. We would like to connect with you personally to review your concerns and answer any questions you might have. Please look for our email to you. We look forward to your response. Best, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
18 Cu Ft Fridge
on October 22, 2015
Posted by: Jean 84
from Knoxville tn
Bought labor day weekend. Great price, cools as it should, very usable shelves but way too loud to be able to recommend in good conscience.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, December 2, 2015
Hiya, Jean 84! Thank you for your time and purchasing our Frigidaire Top Freezer Refrigerator. I am happy to hear you were able to get a great deal for your new refrigerator. I want to personally thank you for sharing your important quality and design concerns. Your comments are greatly appreciated and fundamental in improving our quality and design. With your new high-efficiency refrigerator it may make unfamiliar sounds. These are all normal sounds and soon will become familiar to you. The sounds indicate your appliance is operating as designed. Hard surfaces, such as vinyl or wood floors, walls, and kitchen cabinets may make sounds more noticeable. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. If the noise becomes louder, please contact us directly. We thank you for your comments and the continuing support of our Frigidaire Brand. – Best Regards, Derrick
Written by a customer while visiting frigidaire.com