Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
3
OK Fridge
on March 19, 2015
Posted by: momma
Has the capacity we were looking for and was the right size to fit our space. Open door shelves do not hold smaller jars neatly. Seems to be awfully loud, we literally turn our TV up one or two clicks when it runs which is about every hour, depending on how often we open it.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Refrigerator
on March 23, 2015
Posted by: Lovely
The refrigerator is good and I love that it makes ice but some times when it runs it can be a little noisy than most refrigerators i have had other than that the space is adequate and it gets cold of course.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Junk
on May 14, 2015
Posted by: cp0033
from Texas
Bought this in December, claims it is garage ready, that is totally false. Freezer portion temp goes up as it gets colder outside. Garage better be climate controlled or it is useless, do not put anything in the freezer
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 17, 2015
Hi there Frigidaire Friend! We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our appliances. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We have reached out to you personally to review your concerns and answer any questions you might have. We look forward to your response. Thank you, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
2
Nice, but freezer door doesn't seal
on May 16, 2015
Posted by: Stevef
from Indiana, United States
We bought this model 4 months ago. The refrigerator part is fine. I like the door storage and the shelving. Unfortunately, the freezer door does not seal well. I first noticed that little icicles were forming on the edge of the freezer ceiling and the top shelf of the door. I thought that is a little strange! It kept doing it and so I put my hand above the door seal when it was shut and could feel cold air leaking out. I also noticed that ice cream and bread items don't freeze solid. After I shut the freezer door, I push it a little more to make sure that it is shut all the way. But now I have started putting a towel above the seal to hopefully insulate it better. My husband put a flashlight in the freezer and could see light coming through the "sealed" area. I am concerned how much electricity we might be using!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 25, 2015
Hi there Stevef. We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our appliances. I want to personally thank you for sharing your important quality and design concerns. Your voice matters to us as we constantly strive to be the best home appliance company in North America. We have reached out to you personally to review your concerns and answer any questions you might have. We look forward to your response. Thank you again, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks good but sounds like it's ready to come apar
on May 18, 2015
Posted by: Disgusted
from New York, United States
I bought this two month's ago but I should have saved my money. Thought Frigidaire was a quality product but I was very wrong. Compressor has a high pitched whine, pops and gurgles. Sounds like my old one before it stopped functioning.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 28, 2015
Good Afternoon. First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you have taken your time to share your important quality and design experiences. Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that you are having concerns with the temperature maintained in your refrigerator. We would like to recommend that you confirm that your refrigerator doors are sealing tightly. If you have not already, please refer to the Installation pages (5 & 6) of your owner’s manual. When installed, your refrigerator should have all four corners of the cabinet firmly on the floor, the cabinet should be level at the front and rear, the sides should tilt ¼ inch (6 mm) from front to back (to ensure that doors close and seal properly), and the doors should align with each other and be level. If you find that these conditions are not present please see the instructions for raising or lowering the adjustable front rollers to ensure a tight seal at the doors which can greatly affect the temperature maintained inside the refrigerator. If the seal in generally is not attached tightly to the body of the refrigerator we ask that you contact us directly so we quickly work towards a resolution for you. Kindest regards – Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Recommended
on May 23, 2015
Posted by: Donna99
from Montrose, CO, United States
I love my frigidaire. One reason is the glass shelves that I can see what is on the level below without bending over so much.
The look is simple and elegant.
3 crispers
It keeps the food at a constant temperature. My old fridge froze my food that was in the back.
I recommend getting this model.
The look is simple and elegant.
3 crispers
It keeps the food at a constant temperature. My old fridge froze my food that was in the back.
I recommend getting this model.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Too Noisy!
on May 23, 2015
Posted by: sharoton
from Dayton, OH, United States
We bought this refrigerator because it fit our budget and underneath a cabinet. It is so much noisier than any refrigerator I have ever owned. Cannot move the shelf in the freezer compartment to make use of the space more practical. It works just fine, but I wish I had done more research before buying.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist , June 24, 2015
Hello Friend! Thank you for sharing your important quality and design feedback. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. We ask that if you have any remaining questions or concerns, please contact us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
2
New Fridge
on June 25, 2015
Posted by: Richie
from Homewood, AL, United States
I bought this for a condo in Fl. it's very noisy,rumbles and growns and the door doesn't close tightly, you have to check it for closing well..
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist , June 25, 2015
Hello Richie! We want to personally thank you for sharing your important quality and design feedback. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. We ask that if you still have a concern with your refrigerator’s door concern, please contact us directly. Kindest regards –
Written by a customer while visiting frigidaire.com