Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
1
Noisy!
on July 2, 2015
Posted by: psprin4582
from Manchester, CT, United States
We bought this refrigerator hoping it would be a nice one. What we found is the fridge makes it hard to talk in the kitchen it's so loud! Very disappointed and WOULD NOT recommend this refrigerator to anyone!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Theresa, Online Outreach Specialist, July 7, 2015
Hello Friend! Thank you for taking the time to post your concerns regarding your Frigidaire refrigerator. We welcome you to view page 19 of your use and care guide for the normal operating sounds and sights of your refrigerator. Please contact us if you have any additional questions or concerns. Kind Regareds
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great fridge!
on July 2, 2015
Posted by: Lindylou
from Mooresville, IN, United States
I bought it 2 months ago and am very happy with it. I particularly like the alarm that goes off when the door has been open too long. Cool feature!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
seems OK
on July 2, 2015
Posted by: amkem
from Laurel Springs, NJ, United States
Purchased about a month ago. So far all is good. Its a little noisy though.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Quality Priced
on July 4, 2015
Posted by: Ckay
from Pontiac, MI, United States
I was a bit hesitate to purchase a name brand appliance that I was not familiar with. My needs have changed. I no longer am raising a family, that needs all the extras. I wanted a simple efficient refrigerator with a ice maker inside the freezer. I am pleasantly surprised. The clear drawers are convenient to see items inside the refrigerator and is appealing to the eye and organized.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good value
on July 9, 2015
Posted by: sask
from Portland, ME, United States
I'm not sure if this is a defect or not, but there is frequently condensation inside the freezer door when it's opened. I am guessing it is the defroster working?
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good fridge for the price
on July 16, 2015
Posted by: AASouza
from Tyler, TX
I bought this fridge in March of 2015 and it has good storage and space for the price. We also purchased the ice maker portion for the freezer and we did find that it makes ice cubes at a VERY slow rate, so if you go through a lot of ice, it might not be the fridge for you.
Starting in June of 2015 we noticed some standing water on the top shelf of the fridge. We googled this issue and found that it was a common problem in this model and that it was leaking from the freezer. Frigidaire does have a warranty, so they sent someone out to fix it, we had the fridge serviced and they had to replace a part, but the fridge is still leaking. Now this may be just our issue, and in the grand scheme of things, it' not a huge deal, we just keep a bowl in the back to catch the dripping water until the fridge can be serviced again.
In the end, it's a good fridge for the price, if you don't have the leaking issues or need a lot of ice, than it would be a good fridge for you. Personally, since my family goes through a good amount of ice, I'm not convinced I would purchase this model again.
Having said all of that, Frigidaire has been great with honoring their warranty and ensuring the fridge is repaired at no cost to me.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, July 18, 2015
Hi AASouza. We are greatly appreciative of your detailed commentary on your experience with your refrigerator, model FFTR1821QB. We would be happy to revisit this concern of yours if you would not mind contacting us directly. Kindly -
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good
on July 17, 2015
Posted by: Phx office
from Phoenix, AZ, United States
We purchased this for our office and it is working fin
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good basic refrigerator
on July 17, 2015
Posted by: FabGeekMom
from North Carolina, United States
This is a good, basic appliance. Nothing fancy but it does the job. Plenty of room and organizes food quite well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com