Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
Good fridge for the money
on May 27, 2020
Posted by: Luis307
[This review was collected as part of a promotion.] This is a good solid fridge for the money. Have no problem since new.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Four years.
on May 30, 2020
Posted by: deb38
Only have had it 4 years and lots of things have broken on it- the crispers, the rails for the crispers, the dairy door, the handles. It leaks water in to the fridge, I assume from defrosting the freezer. I have a cup to catch it, but my guess is that the line to the bottom of the fridge is clogged. Fixing everything on it would cost more than getting a new one. One of the worst fridges I have ever owned.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, June 9, 2020
Hi, Deb38!
We're sorry to hear of all the troubles you have gone through with this refrigerator. Is the water leak coming from the door or the vents? If it is from the door, the gaskets may not be properly sealing. If water is leaking from the vents, check for excess frost in the freezer! This can also be caused by a loose door seal. If you do see any gaps or damage in the door seals, we will be happy to assist you with part information! Feel free to reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
We're sorry to hear of all the troubles you have gone through with this refrigerator. Is the water leak coming from the door or the vents? If it is from the door, the gaskets may not be properly sealing. If water is leaking from the vents, check for excess frost in the freezer! This can also be caused by a loose door seal. If you do see any gaps or damage in the door seals, we will be happy to assist you with part information! Feel free to reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Hoping they didn't skimp on the motor as much as they did on other parts.
on July 30, 2020
Posted by: Cold Customer
[This review was collected as part of a promotion.] Whenn the delivery guys tried to plug in my new refrigerator, we found that the supply cord was only about 2 feet long and wouldn't reach the outlet. All the wires and motor are protected by a flimsy 12 inch piece of cardboard also. Unit looks great in my kitchen, eeven though it is unable to be leveled properly, it runs quieter than previous refrigerator, and it is keeping my food cold.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 14, 2020
Hi, Cold Customer!
Thanks for the feedback. We are pleased to the unit is working well. If you should need any assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for the feedback. We are pleased to the unit is working well. If you should need any assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great
on October 8, 2020
Posted by: Mrbill62
[This review was collected as part of a promotion.] Bought this last summer when my OLD refrigerator stopped, love the style and color
Written by a customer while visiting frigidaire.com