Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
5
Great product!!
on February 26, 2018
Posted by: LR Family
from Little Rock, AR
[This review was collected as part of a promotion.] I bought this just before Christmas. Our garage refrigerator had gone out and we had not replaced it. This was a lifesaver and we could not have done without it. We had multiple guests over the holidays and one refrigerator just would not have done the job!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great layout
on March 1, 2018
Posted by: TWHess
from Clinton, Maryland
I bought this to replace a smaller unit and am very happy with it . Great shelf and drawer layout for organized groceries.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Do not buy this if you plan to put in your garage
on March 2, 2018
Posted by: Fed up in Fishers
from Fishers IN
[This review was collected as part of a promotion.] I bought this refrigerator specifically as an extra refrigerator, to be placed in my garage. When it gets cold outside, freezer does not work. Everything inside thawed. Terrible!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney, Online Outreach Specialist, March 5, 2018
I'm truly sorry to hear about your refrigerator experience, Fed up in Fishers. After reviewing your account, I see that you’re working with one of our Customer Care Representatives to resolve your concerns. Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great appliance!
on March 4, 2018
Posted by: Mbush
from Arkansas
[This review was collected as part of a promotion.] We bought this refrigerator based on its size and price. It's energy use seems fairly low and does a great job cooling our food. Also it's color is great. The inside of the appliance has great solid shelves. It's spacious and has a good design.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good basic refridgerator
on March 7, 2018
Posted by: RacerXXX
from St. Louis, MO
[This review was collected as part of a promotion.] I use this refrigerator in my garage and it fits the fill. I had to have "garage kit" put on it (it wasn't cooling the freezer during the winter) but since that install, it has worked great. Plenty of space.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Does not keep cold enough
on March 9, 2018
Posted by: Kobuk
from Grants Pass, OR
After almost a year it does not keep items cold enough and warranty service is very hard to get taken care of.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, March 12, 2018
Kobuk, I am saddened to hear of your refrigerator cooling experience. My review of your consumer account shows you cancelled your appointment with Quality Electronics Service (541-599-3339) because the refrigerator was working correctly. As the fresh food compartment gets the cold air from the freezer compartment, please ensure the air vents at the rear of the freezer are not blocked by food items. Blockages prevent air flow from one side to the other. The unit will not be able to cool properly. Remove any items which may be blocking vents to allow for proper air flow. Should you have any questions, please do not hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on March 11, 2018
Posted by: AJJP
from Siouxfalls, South Dakota
[This review was collected as part of a promotion.] Loving it so far! It’s a great fridge! Hope it last longer though then my other Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Quiet and super features
on March 13, 2018
Posted by: Guy46
from Middletown,Ohio
[This review was collected as part of a promotion.] We need addition refrigerator space as well as freezer space. We are so delighted with our new Frigidaire!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com