Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
3
Not meeting all expectations.
on November 13, 2017
Posted by: The lake guy
from Crosslake, MN, United States
[This review was collected as part of a promotion.] We bought this as a second refrigerator for the lake home. It is used primarily for drinks and frozen ice cream treats when we have
family weekends at the cabin.
family weekends at the cabin.
The unit is a bit noisier than we expected, and although the freezer is turned all the up, ice cream never gets as hard as it does in the freezer of our main refrigerator in th kitchen. Drinks are always cold and ready for the busy summer weekends.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 15, 2017
Gosh! The lake guy, I am dismayed to hear of your dissatisfaction in your new refrigerator. I have a few ideas that may help keep your ice cream hard. Set the auxiliary freezer control to a colder setting until the freezer temperature is satisfactory. Please allow 24 hours for the temperature to stabilize. If your food and packages are touching the rear wall of the freezer, they may be restricting the air flow. Please leave an inch between the rear wall and the contents so the air can circulate efficiently. The normal operating sounds your refrigerator may exhibit are listed on page 18 of your Owner’s Manual. If what you are hearing is not addressed, or you have any questions, please do not hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST@ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Too small great for garage and beverages
on November 13, 2017
Posted by: Payton
from Cleveland, OH, United States
I ordered this product and it was my fault but freezer is far too small. I would recommend this if you only need for garage
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 15, 2017
Gosh! Payton, if you ever have any questions we can help you with, please do not hesitate to reconnect with us directly by calling Mon-Fri, 8a-5p or Saturday 9a-6p EST@ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice fridge for the price
on November 14, 2017
Posted by: poppa bear
from Colorado, United States
[This review was collected as part of a promotion.] it's a pretty good darn good fridge.
im very happy with it
im very happy with it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
on November 15, 2017
Posted by: Rooney
[This review was collected as part of a promotion.] Have had repeated service calls for the freezer door on this model building up ice on gasket around door. Very disappointed in Frigidaire!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 16, 2017
Oh no! Rooney, I am dismayed to hear of your ongoing struggle with icing around the gasket. Our authorized service providers guarantee their repairs for 60 days, they will come back out and make it right. Our Factory Technical Information Department is also a resource that is available to them for consultation if needed. Should you need assistance, please do not hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 800-724-7519. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good size for us - a little noisy
on November 15, 2017
Posted by: Ruth in Albany
from Albany, NY, United States
[This review was collected as part of a promotion.] We needed to replace an oversized fridge with one that fit in the house better. This was a good choice. It still does make strange sounds from time to time but otherwise it works just great. Nice use of space!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on November 19, 2017
Posted by: sunshine11574
from Berwick, PA, United States
[This review was collected as part of a promotion.] Lots of room to hold all of our food in the fridge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Good Appliance
on November 19, 2017
Posted by: BQ Jim
from Carthage, TN, United States
[This review was collected as part of a promotion.] I bought this to replace one I had for a great number of years.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Size
on November 22, 2017
Posted by: Coreen22
from Nashport, OH, United States
[This review was collected as part of a promotion.] Bought this about a month ago for an extra fridge for the garage. Great size for an extra fidge
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com