Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
Excellent price
on May 18, 2015
Posted by: DianeO55
from Omaha, NE, United States
I really got a great deal on this refrigerator. Exactly what I needed.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 18, 2015
Posted by: Clair
from Middletown, DE, United States
When purchased my Refrigerator-Freezer I thought that the all had standard lights in the freezer section and had leveling wheels in the front to adjust which would help assist in closing the Doors. Also the plastic drawers need to be a thicker.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 28, 2015
Good Afternoon, Clair. We want to personally thank you for taking the time to share your imperative design concerns and feedback with us. Your opinion and suggestions matter to us as we constantly strive to be the best home appliance company in North America. We deeply apologize for any inconvenience your appliance may have caused you and regret to hear that you are not 100% satisfied with your product thus far. We ask that if you have not yet resolved this concern that you contact us directly for further assistance. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
3
Freezer
on May 18, 2015
Posted by: yarcyar
from Champaign, IL, United States
the freezer holds less than my last 18 cf frig. It takes over 12 hours to freeze ice cubes solid and I have the setting on highest in the freezer section. I good with the lower refrigerator part of the appliance.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 28, 2015
Good Afternoon, Yarcyar. We want to first welcome you to our Frigidaire family and express our appreciation for purchasing our products. I want to personally thank you for sharing your detailed quality and design feedback and your personal interactions with the appliance. Your experience is imperative to us as we constantly strive to be the best home appliance company in North America. Should you have any questions or concerns in the future, please contact us directly. Kind regards -
Written by a customer while visiting frigidaire.com
Customer Rating
3
Nice frig for the Price
on May 18, 2015
Posted by: Suzy
from Arvad, CO
I bought my frigidaire about 2 months ago. There's a couple of small issues one being that the rubber on the door that keeps the cold in is separated from the door which I'm not sure if that is letting cold air out or not. The other issue is that I am getting some frost build up in the freezer and the temp control is on low so I think that it might be running more than it should. If it continues I will call to have it looked at but otherwise I am enjoying my new frig.
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 28, 2015
Good Afternoon, Suzy. First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family. We hear your voice and appreciate that you have taken your time to share your important quality and design experiences. Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that you are having concerns with the temperature maintained in your refrigerator. We would like to recommend that you confirm that your refrigerator doors are sealing tightly. If you have not already, please refer to the Installation pages (5 & 6) of your owner’s manual. When installed, your refrigerator should have all four corners of the cabinet firmly on the floor, the cabinet should be level at the front and rear, the sides should tilt ¼ inch (6 mm) from front to back (to ensure that doors close and seal properly), and the doors should align with each other and be level. If you find that these conditions are not present please see the instructions for raising or lowering the adjustable front rollers to ensure a tight seal at the doors which can greatly affect the temperature maintained inside the refrigerator. If the seal in generally is not attached tightly to the body of the refrigerator we ask that you contact us directly so we quickly work towards a resolution for you. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
2
Basic
on May 19, 2015
Posted by: Karl S
from Franklin Park, IL, United States
I should have paid closer attention before selecting. No light in freezer; Bins are light weight plastic; Very difficult to move out for cleaning - drags across floor.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 26, 2015
Good Afternoon, Karl S. We want to personally thank you for taking your time to share your imperative design concerns and experience with us. Your voice and suggestions matter to us as we continuously strive to be the best home appliance company in North America. We ask that if you have any remaining questions or concerns regarding the design of your product, please contact us directly. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very basic refridgerator
on May 19, 2015
Posted by: Jeff1948
from Milwaukee, WI, United States
This the noisiest refridgerator I've ever owned!!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 26, 2015
Good Morning, Jeff1948. We want to personally thank you for sharing your important quality concerns and experience with us. Your voice and suggestions matter to us as we constantly strive to be the best home appliance company in North America. We deeply apologize for any inconvenience your appliance may have caused you and regret to hear that you are not satisfied with your product thus far. We ask that if you have not yet resolved this concern that you contact us directly for further assistance. Kindest regards –
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features really loved it!!
on May 19, 2015
Posted by: JCG81
from Pharr, TX, United States
Very happy with this purchase nice and spacious also bought the matching stove..
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 20, 2015
Posted by: candy1
from Tilton, NH, United States
I really enjoy having this fridge, price was good. I just wish the freezer was larger.
I would recommend this to a friend!
Response from frigidaire.comBy Anna, Online Outreach Specialist, June 25, 2015
Good Afternoon, Candy1! We want to first welcome you to our Frigidaire family and express our appreciation for purchasing one of our refrigerators. I want to personally thank you for sharing your detailed quality and design feedback. Your experience is vital to us as we constantly strive to be the best home appliance company in North America. Should you have any questions or concerns in the future, please contact us directly. Stay cool!
Written by a customer while visiting frigidaire.com