Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
2
great for spare fridge
on April 26, 2017
Posted by: drank the kool aid
from Plymouth Meeting, PA, United States
[This review was collected as part of a promotion.] -had a lot of issues in the beginning. Had to return it and got a second one. No light in the freezer-big drawback
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 1, 2017
Hey Meat, I am happy to hear you are pleased with your refrigerator purchase. Sad that you had a rocky start, I am glad to see our records indicate the matter was handled under your warranty coverage. Should you ever have any questions, please do not hesitate to reconnect with us directly by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 877-435-3287 for assistance. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 27, 2017
Posted by: LynnOrE
from Plantation, FL, United States
[This review was collected as part of a promotion.] I bought the sea year ago everything is as said it would be I'm very pleased the only issue I had was the handle broke off but Frigidare replaced it immediately.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, May 16, 2017
Yikes! I am so glad that your warranty was able to get your refrigerator back up and running properly. Please reconnect with us if you should have any other questions. Kindly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
2
Frigidaire
on April 27, 2017
Posted by: Grieg
from Atlanta, Georgia
[This review was collected as part of a promotion.] I am not happy with my Frigidaire. The entire door handle is made of plastic. Within the first six months the handle broke at the point that it connected to the door. It would have been better to construct the attachment of the handle to the door with metal.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist, April 28, 2017
Oh Oh Grieg! I hate that you experienced any matters with your new purchase. In researching, I was able to see that you have spoken with our Consumer Care and it appears that your matters have been resolved. If we be of any further assistance, please contact us by phone at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. Respectfully-CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just the right size
on April 27, 2017
Posted by: Jbkgb
from Jensen Beach, Florida, United States
[This review was collected as part of a promotion.] I bought this for my small condo. It holds a surprisingly lot of stuff and runs quiet. Excellent value!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire refrigerator 18 cubic foot
on April 27, 2017
Posted by: yukonjak
from Rockford, MI, United States
[This review was collected as part of a promotion.] We bought this in December and are very satisfied with the unit. The black looks very nice in our kitchen
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features and reliable.
on April 27, 2017
Posted by: Edmond
from Stockton, CA, United States
I bought this refrigeratior several months ago and I am content with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 27, 2017
Posted by: Jjjrucket
from Carthage indiana
[This review was collected as part of a promotion.] I love my new frig good color big and every thing fits nice in it
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
OK Except for One Problem
on April 28, 2017
Posted by: Kool Pops
[This review was collected as part of a promotion.] The frig works fine, however, even at the coldest setting, the freezer will not freeze the ice cream properly. Everything else is OK, but the ice cream is relatively soft.
I would recommend this to a friend!
Response from frigidaire.comBy Ciara, Online Outreach Specialist, May 1, 2017
Hey there Kool Pops! It is good to hear that your refrigerator is working properly. I was able to research and ice cream may not actually freeze being that it is a sugar-water solution. Crystallization, along with other variables would cause it not to freeze solid. I hope this helps. Keep Kool Pops- CiCi
Written by a customer while visiting frigidaire.com