Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
2
It's a good appliance but there've been problems
on February 23, 2017
Posted by: dwteague
from Atlanta, GA, United States
It's a fine fridge for the price. However the bottom handle broke and I needed to replace the item. The part wasn't under warranty because it was considered an enhancement, which seems bogus to me. The replacement part was sent to the wrong address, extending the wait time by 2 weeks. Getting the replacement part was not a good experience and the darn thing never should've broken in the first place. It leaked and it took two visits to get it working properly again. Thankfully that work was covered by warranty. My recommendation is conditional. I would purchase another one for a rental property but probably not put another one in my home.
I would recommend this to a friend!
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 3, 2017
Thank you for your review, dwteague. I am awfully sorry to hear about your recent experience with ordering a replacement part. I completely understand how something like this can be frustrating for you. Typically handles are considered cosmetic and are not covered under the limited warranty. If you should have any additional concerns, please feel free to contact us directly at 1-800-374-4432. Warmly, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good so far as garage fridge
on February 23, 2017
Posted by: wilko
from Vancouver, WA, United States
The fridge was a bargain I guess. I like the layout and the price was so good it made sense to buy this new instead of hunting for a used one. The freezer doesn't stay very cold - keep needing to turn it colder even though the fridge is in the cold garage. I hope it keeps things frozen through the summer. If we have trouble then, it could be a whole different story.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
A great fridge
on February 24, 2017
Posted by: Nicolasa
from Grants, NM, United States
[This review was collected as part of a promotion.] I'm happy I picked frigidaire. It's just what I needed.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect reasonably priced upgrade for us.
on February 24, 2017
Posted by: yupthedump
from CT
[This review was collected as part of a promotion.] Got it for work. Only had it a short while, but the it's been great. The layout options have changed a number of times already, which is a nice feature until we decide what the heck we want. Glass shelves should be easy to clean which is essential around the office.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works great
on February 24, 2017
Posted by: Marie1986
from Napoleon, OH, United States
[This review was collected as part of a promotion.] I bought a house and my old frigidaire didn't fit where the fridge went so I had to get a littler one and everything fits in it so that's good.. The only thing is the milk holder isn't quite big enough.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on February 24, 2017
Posted by: SABR
from Georgia
[This review was collected as part of a promotion.] Purchased Jan. 2017; purchased because it fits space available and we were satisfied with Frigidaire Freezer purchased four years ago; also it is mfg in USA. Am better pleased with freezer than frig; both have nice appearance. Am disappointed with shelf spacing in frig, not much selection for adjusting shelving; the glass shelves are good but the plastic crisper drawers and meat drawer could be a better quality, they don't close easily and smoothly.
I would recommend this to a friend!
Response from frigidaire.comBy Courtney , Online Outreach Specialist, March 9, 2017
Thank you for sharing your refrigerator experience, SABR. Your concerns are reviewed online by our product specialists, who I'm sure will find value in your feedback. Should you need further assistance, please feel free to contact us at (888) 203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. Have a great day! Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great value ! Perfect size for my garage.
on February 25, 2017
Posted by: laura31
from Brownstown, Michigan, United States
[This review was collected as part of a promotion.] I bought this refrigerator 1 month ago. I am very pleased. I love that it has glass shelves verses wire. Salesperson told us that this model is garage ready and that was my number one concern. It is working very well . The size is perfect for my space. in the garage. Perfect design !
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size for what we needed
on February 25, 2017
Posted by: Tckayaker
from Traverse City, Michigan
[This review was collected as part of a promotion.] Needed a new fridge for our garage and this one is perfect for that.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com