Customer reviews from frigidaire.com
Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Average customer rating
4.1
(3,588 Reviews)
Rating breakdown 3,588 reviews
5 Stars
1,756
4 Stars
1,085
3 Stars
382
2 Stars
167
1 Star
198
85%of customers recommend this product.
(
2,937 out of
3,469)
Customer Reviews for Frigidaire - 18.1 Cu. Ft. Top-Freezer Refrigerator
Customer Rating
4
Garage Worthy
on February 15, 2017
Posted by: slippa
[This review was collected as part of a promotion.] This fridge has kept things cold even in a hot Texas garage.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works well.
on February 15, 2017
Posted by: Beattie
from Tavares, Florida
[This review was collected as part of a promotion.] I am so glad I purchased this style. It is very bright and I enjoy using it. one of the features I really like is the movable dairy drawer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features in a smaller refrigerator!
on February 15, 2017
Posted by: Capricorn98
from Baltimore, MD, United States
[This review was collected as part of a promotion.] We bought this refrigerator when our old refrigerator stopped working. We did some quick research and found this model at an attractive price with excellent features. We wanted the glass shelves, the adjustable door bins, and the three see-through storage trays - features found normally only in larger refrigerators at much higher prices. We've been very pleased with it. After 4 months of use the refrigerator door handle broke. I called to see if it was covered under our warranty, and it was not. But when the customer service representative saw that we had only owned it for a short period of time, she said she'd send us a new handle set free of charge as a good will gesture, which we thought was very nice. Nice company, nice product
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of storage space !
on February 15, 2017
Posted by: A Frugal Gal
from Florida, United States
I bought this because I had a limited amount of room for a new fridge. The size is what sold me on the unit. To my surprise, I am able to fit just as much in this smaller fridge as I did in larger units I have purchased in the past that cost me much more money. Bonus...it is easy to clean and runs very quiet. I am pleased with my purchase .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Good
on February 15, 2017
Posted by: Stel924
from Fort Myers Beach, FL, United States
[This review was collected as part of a promotion.] I would not recommend. Ice maker was not working, the deli tray track was broken and it is now making knocking sounds,
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 23, 2017
Hey Stel924, I am so sorry that your ice maker needed service so soon and unexpectedly. I am glad that the matter was resolved under the warranty protection. Our records indicate you were provided a resolution for the deli track, we hope that you were satisfied. The knocking sound may be related to your recent service appointment. Our authorized service providers guarantee their repairs for 60 day, please give then a call and let them know about the sound. Should you need assistance, do not hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Design
on February 15, 2017
Posted by: low quality
from Nashville, TN, United States
[This review was collected as part of a promotion.] I bought this refrigerator 8 months ago. The shelves in the door do not hold much weight. They will pop out and then the contents falls on the floor. I had to glue the shelves to stay in place, but now they don't come out for easy washing. Also the handle to the refrigerator broke in half and I had to call Frigidaire for a new one, which I can't replace without hiring a handyman. Poor design, poor quality.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 27, 2017
Hey low quality, thank you for taking a moment to share your refrigerator experience with us. I regret that your refrigerator had to have a part replaced so unexpectedly. I am glad the matter has been addressed under your warranty coverage. You will find the directions on how to replace the handle yourself on page 10 of your Owner’s Manual. Should you have any questions, please reconnect with us directly by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 877-435-3287. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Basic refrigerator
on February 15, 2017
Posted by: burkettbriar
from Olmito, TX, United States
[This review was collected as part of a promotion.] We bought this as a second refrigerator and it is serving us well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent refrigerator and was a good value.
on February 15, 2017
Posted by: GarageBuilder
from New Market, AL, United States
[This review was collected as part of a promotion.] I bought this refrigerator to replace one I had in my garage and it works perfectly. It's quiet, has plenty of storage, and has separate temperature controls for the freezer and refrigerator section. I would buy it again with no hesitation.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com